Practice Learning Facilitator

NHS England; Manchester; On-site; GBP 40,000 - 50,000; Full time

Job summary

A national health service organization is seeking a Practice Learning Facilitator to support pharmacy education and quality assurance within the North West School of Pharmacy. This key role involves developing initiatives, managing educational programs, and providing professional leadership to enhance training for pharmacy technicians. Candidates should be registered pharmacy professionals with a strong background in training delivery. This position is based in Manchester and requires an individual capable of fostering effective collaborations across multiple stakeholders.

Qualifications

• Registered pharmacy professional with substantial training experience.
• Significant experience in developing and delivering training programs.
• Experience in delivering education across sectors.

Responsibilities

• Support pharmacy education reforms and establish quality assurance.
• Develop new initiatives for training and education.
• Promote and improve work-based learning quality.

Skills

Effective communication

Teaching and assessing

Data handling

Strategic thinking

Education

Pharmacy Technician registered with GPhC

BTEC Level 3 Diploma in Pharmaceutical Science

Training and development qualification

Job description

An opportunity has arisen for appointment to the role of Practice Learning Facilitator within the North West School of Pharmacy and Medicines Optimisation. The role will enable the successful candidate to work as part of the team to support pharmacy education reforms, and on a number of well-established work streams within the Pharmacy and Medicines Optimisation Workforce transformation agenda in the region. The PLFs will also be tasked with developing new initiatives and programmes to further develop our strong training and development ethos.

We are looking for pharmacy technician educators to work with the Regional Lead and existing team to support the infrastructure to quality assure programmes to ensure a consistent and integrated approach to developing education and training, across sectors. The successful PLF will be accountable, through the Integrated PTPT Facilitation Manager, School of Pharmacy and Medicines Optimisation, and is responsible for providing professional leadership, together with expertise, advice and support.

Main duties of the job

The Pharmacy Practice Learning Facilitators are accountable to the Pharmacy Dean, through the local office Pharmacy Technician and Support Staff Senior Manager, and will support the development and quality assurance of the following:

• Pharmacy Education & Training Local Office
• Pre-Registration Pharmacy Technician Programme
• Non-registered pharmacy staff
• Non-registered staff non-pharmacy staff
• Patient and Public Involvement initiatives
• Pharmacy Technical Services Workforce
• Future roles of Pharmacy Technicians and Pharmacy Support Staff

The post holder will be responsible for the promotion and improvement of pharmacy practice placement and work-based learning quality and capacity across the local office area.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do not consent.

Job responsibilities

Applicants should be registered pharmacy professionals, will need significant prior experience in developing and delivering training and must have strong presentation and training delivery skills. The applicant should be able to work to a high level, working both independently but also engaging others in the team and be able to work at both a local and regional level.

Applicants must be able to demonstrate all essential requirements as listed in the job description.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Person Specification

Qualifications

• Pharmacy Technician, registered with General Pharmaceutical Council (GPhC)
• BTEC Level 3 Diploma in Pharmaceutical Science, NVQ Level 3 Pharmacy Services Skills (or equivalent qualification), plus experiential learning/education to degree level or equivalent
• Specialist knowledge/awareness of pharmacy practice across all sectors
• Supervisory / Management training/equivalent experience
• Training and development qualification to support learning in the workplace

Knowledge and experience

• Experience of working in a senior pharmacy educator role, with evidence of planning and delivering Pharmacy Technician and Support Staff training programmes and projects on time and within budget where impact of delivery extends beyond own area of work, externally to NHS England, e.g. working together with NHS Trusts, Community Pharmacy and within Further Education institutions
• Staff supervision of a team or group of learners
• Experience of reviewing /gathering information to support reports/ recommendations for change
• Experience of managing training placements/assessing staff
• Highly developed skills in teaching and assessing students
• Good understanding of quality assurance principles

Skills Capabilities & Attributes

• Encourages effective communication between pharmacy stakeholders, across all sectors whilst proactively seeking out different styles and methods of communication to assist longer terms needs and aims
• Ability to prioritise own work effectively
• Handling and maintaining large volumes of data, on own initiative without direct supervision
• Responds positively and flexibly to differing workloads and priorities. This may be as a result of changing national and local policies
• Provide and receive sensitive or contentious information and support the dissemination of such information to a wide range of differing groups both within and external to pharmacy networks/stakeholders at a senior level. Such information may include student details, financial statements and course evaluation. This involves frequent use of a high level of interpersonal and communication skills to aid interpretation and understanding and context application of such information to a varying level of seniority
• Experience of creating and giving presentations to a varied group of internal and external stakeholders conveying complex concepts and where challenge is likely. This includes; Chief Pharmacists, Chief Pharmacy Technicians, Education and Training Pharmacy Technicians along with Pharmacy networks across all sectors within pharmacy. Challenges may arise due to localised service needs and availability of resources to support education and training within their organisation.
• Ability to think strategically, laterally and analytically, supporting the development of partnerships with a range of internal and external stakeholders and maintains these. These would include pharmacy colleagues across the North West, NHS Trusts, Community Pharmacy, GP Practices, Integrated Care Systems, local pharmacy workforce groups along with a range of pharmacy education and training providers

Values and Behaviours

• Leads by example, actively acts as a role model in own behaviour and fosters an inclusive culture. Interprets equality, diversity and rights in accordance with legislation, policies, procedures and good practice
• Willing to travel in order to undertake role.
• Constructively challenges and accepts constructive challenge from others, e.g. both internal and external stakeholders across pharmacy sectors
• Empowered and enabled to deliver; a self-starter, able to complete project tasks, under limited supervision
• Calm and effective under pressure
• Uses plain language when carrying out duties
• Driven by the needs of patients and service users