Practice Engagement Manager S&F

Infosys BPM; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

25 days holiday

Sick pay

Employee discounts

Training platform access

Pension plan

Job summary

Infosys BPM, the BPM subsidiary of Infosys, seeks a Practice Engagement Manager, EMEA to drive sales growth for Supply Chain Transformation and outsourcing services. You will partner with solution design, program management and transformation experts to win new business and expand existing accounts.

Responsibilities include building relationships with CSCOs and GBS leaders, co-leading bids, ensuring proposal quality, and contributing to governance.

Qualifications

• Bachelor's degree with 15+ years experience, or MBA with 13+ years.
• Deep understanding of Supply Chain/GBS transformation and client needs.

Responsibilities

• Build relationships with CSCOs, CXOs and GBS leaders.
• Serve as trusted transformation partner for CXOs.
• Co-lead transformation bids with Sales anchor.
• Join senior governance for project delivery.
• Create content for webinars and whitepapers to showcase Infosys thought leadership.
• Coach and mentor junior bid team members.
• Take part in cross-functional initiatives to support unit goals.

Skills

CSCO advisory

Relationship building

Bid management

Stakeholder influence

Digital/AI knowledge

Education

Bachelor's degree

MBA

Job description

Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

The Role: Practice Engagement Manager, EMEA

The Practice Engagement Manager, EMEA is a vital role in the Sales and Fulfilment and GBS leadership team, with the main goal of driving sales growth for our Supply Chain Transformation and outsourcing services. You will collaborate with a team of experts in solution design, program management and transformation consulting to acquire new clients and increase revenue from existing ones. You will also act as a trusted advisor to client CSCOs and provide them with insights and guidance on how to leverage digital finance solutions.

To qualify for this role, you should have:

• Education and relevant experience: A bachelor's degree in any relevant field, with at least 15 years of experience, or an MBA degree with at least 13 years of experience
• Business understanding: The ability to understand the client's needs and challenges and to engage them in a large-scale Supply Chain/GBS transformation project.

Your main responsibilities will include:

• Building strong relationships with CSCOs, CXO and GBS leaders and ensuring their alignment and commitment to Infosys solution and capability
• Being a trusted transformation partner for CXOs and helping them achieve their strategic objectives.
• Co-leading the Supply Chain/GBS transformation bids with the Sales anchor and ensuring the quality and competitiveness of the proposal.
• Being part of the senior governance team for transformation projects and ensuring their successful delivery
• Creating and delivering high-quality content for webinars and whitepapers to showcase Infosys thought leadership in the Sales and Fulfilment /GBS domain.
• Coaching and mentoring junior team members who are part of the bid teams and developing their skills and capabilities.
• Taking part in or leading cross-functional initiatives across the organization to support the unit's goals.

The ideal candidate for this role should have:

• A deep knowledge of the Sales and Fulfilment/GBS transformation landscape and the latest trends and best practices
• The ability to identify win themes and link them to the proposed solution.
• A proven track record of providing CSCO advisory services and delivering value-added outcomes.
• A good understanding of digital/AI solutions and how they can enhance the Supply chain/GBS functions.
• The ability to communicate effectively with senior stakeholders and influence their decisions.
• The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously.
• 25 days holiday excluding Bank Holiday's Leave Year runs from April 1 to March 31
• Sick Pay (3 paid Days in a 12-month period)
• Employee discounts - Perk Box
• Access to training platform for PD - Lex
• Pension - employer contribution 3% employee contribution 5% - total 8% of designated banding