Practice Director - Applications & EPR

SmartCo Future Health; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Company wide bonus scheme

Performance related commission

Flexible working arrangements

Contributory pension scheme

Life insurance

Employee Assistance Programme

Job summary

A healthcare consultancy in the UK seeks a Practice Director for Applications and EPR to lead the growth of their consulting team and drive EPR transformation initiatives. Ideal candidates will have extensive experience in NHS organisations or consultancy, strong commercial acumen, and a proven track record in managing consulting portfolios. This role offers the opportunity to influence the digital landscape of healthcare while ensuring high standards of delivery and client satisfaction. Flexible working arrangements and a comprehensive rewards scheme are provided.

Qualifications

• Significant experience leading EPR or clinical systems programmes.
• Strong knowledge of EPR vendor landscape and NHS digital transformation.
• Demonstrated success in developing consulting engagements.
• Demonstrated success developing and closing consulting engagements.
• Experience operating at senior leadership or board level with NHS organisations.
• Strong commercial acumen managing consulting portfolios and revenue targets.
• Ability to build and lead high-performing consulting teams.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Lead the Applications Practice and EPR transformation consulting.
• Build and manage high-performing teams for EPR systems.
• Develop strategies for EPR and clinical systems transformation.
• Manage a consulting portfolio with revenue responsibility.
• Develop differentiated consulting propositions for EPR transformation.
• Lead thought leadership on EPR and digital clinical systems transformation.
• Represent SmartCo Future Health at industry events and conferences.

Skills

EPR transformation expertise

Commercial acumen

Stakeholder engagement

Leadership skills

Stakeholder engagement

Team leadership

Job description

Practice Director – Applications and EPR

SmartCo Future Health

About SmartCo Future Health

We are an award-winning consultancy shaping the future of healthcare. We bring a best-in-class team and future-focused approach, empowering clients, programmes and partners to deliver meaningful transformation across the health and care system.

At SmartCo Future Health, we help health and care organisations use technology to transform patient care and improve ways of working. With more than a decade of experience working exclusively in digital health and care, we combine sector expertise, delivery capability and strategic insight to support organisations navigating complex transformation.

We work alongside organisations across the health and care ecosystem, including NHS organisations, Integrated Care Systems (ICSs), national bodies, private healthcare providers and health technology suppliers. Our consultancy services support clients to design, deliver and embed digital transformation programmes that improve patient outcomes, enhance operational efficiency and enable more sustainable models of care.

Our approach is collaborative and delivery-focused. We believe transformation succeeds when we work side‑by‑side with our clients, combining strategic thinking with hands‑on implementation support.

The Role

• We are seeking an experienced and commercially driven Practice Director – Applications & EPR to join our Senior Leadership Team at a pivotal stage in the growth of SmartCo Future Health.
• This is a senior leadership role responsible for building, leading and growing our Applications Practice, with a particular focus on Electronic Patient Record (EPR) programmes and clinical systems transformation.
• The Practice Director will lead the development of SmartCo Future Health’s EPR and digital applications consulting capability, supporting clients across the full lifecycle of transformation including strategy, procurement, implementation, optimisation and benefits realisation.
• Practice Ownership and Strategic Leadership
• Define and lead the Applications strategy aligned to SmartCo Future Health’s growth ambitions.
• Build and scale a high-performing team specialising in EPR, clinical systems and digital applications.
• Manage a consulting portfolio with revenue responsibility expected to grow to £3–5m annually.
• Develop differentiated consulting propositions supporting EPR transformation.
• Contribute to firm-wide strategy and leadership as part of the Senior Leadership Team.
• Applications Practice Focus
• The Applications Practice supports organisations delivering large-scale clinical systems and EPR transformation programmes including EPR strategy and roadmap development, clinical systems transformation planning, EPR procurement and supplier selection, programme mobilisation and governance, implementation support and programme leadership, clinical engagement and operational transformation, post implementation optimisation and benefits realisation, and interoperability and integration across digital ecosystems.
• Business Development and Market Growth
• Develop and convert opportunities related to EPR programmes and clinical systems transformation.
• Lead consulting sales cycles from early engagement through to contract award.
• Build relationships with NHS Trusts, Integrated Care Systems and national bodies.
• Develop networks with CIOs, CDIOs, CCIOs, CNIOs and transformation leaders.
• Build partnerships across the EPR vendor ecosystem.
• Delivery Leadership
• Support programme directors and consulting teams delivering complex digital transformation initiatives.
• Ensure high standards of delivery quality, client satisfaction and measurable impact.
• Act as a trusted advisor to senior client stakeholders.
• Maintain strong governance, risk management and quality assurance.
• Thought Leadership and Sector Influence
• Lead thought leadership on EPR and digital clinical systems transformation.
• Contribute to publications, roundtables and sector discussions.
• Represent SmartCo Future Health at industry events and conferences.
• Translate policy developments and technology trends into strategic opportunities.

Candidate Profile

We are seeking a senior leader with deep expertise in EPR transformation and digital health consulting, combined with strong commercial instincts and the ability to grow consulting practices.

Essential Experience and Skills

• Significant experience leading EPR or clinical systems programmes within NHS organisations or consultancies.
• Strong knowledge of the EPR vendor landscape and NHS digital transformation programmes.
• Experience supporting EPR strategy, procurement, implementation or optimisation.
• Demonstrated success developing and closing consulting engagements.
• Experience operating at senior leadership or board level with NHS organisations.
• Strong commercial acumen managing consulting portfolios and revenue targets.
• Ability to build and lead high-performing consulting teams.
• Excellent stakeholder engagement and communication skills.

Working at SmartCo Future Health

We are committed to building a diverse, collaborative and high-performing team. Our people are empowered to shape their own development and contribute to the direction of the business.

Our Rewards

Company wide bonus scheme

Performance related commission

Flexible working arrangements

Contributory pension scheme

Life insurance

Employee Assistance Programme

Terms

Location Home based with travel to client sites, partner organisations and our central London office as required.