Practice Business Manager

NHS; West of England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking an exceptional Practice Business Manager to provide strategic and operational leadership. The ideal candidate will have senior management experience in primary care or NHS, strong financial expertise, and exceptional communication skills. This role involves overseeing operations across multiple sites, ensuring compliance with healthcare standards, and driving quality improvements in patient care.

Qualifications

• Experience in senior management roles within primary care or NHS settings.
• Ability to deliver quality improvements and maintain compliance.
• Strong analytical skills with high attention to detail.

Responsibilities

• Lead and inspire a diverse non-clinical team.
• Ensure compliance with healthcare standards including CQC.
• Oversee practice operations across multiple sites.

Skills

Senior management experience in primary care, NHS or a regulated health or social care setting

Strong financial, operational and governance expertise

Track record of delivering quality, compliance and improvement

Exceptional communication and leadership skills

High attention to detail and strong analytical mindset

Education

Management qualification (e.g. MBA, MSc, AMSPAR Diploma or equivalent)

Job description

Job Summary

Were looking for an exceptional Practice Business Manager to join our leadership team, someone who combines strategic vision with operational precision, and who brings energy, innovation and a passion for quality.

What You’ll Do

• Play a vital leadership role in the practice, overarching clinical and non-clinical teams and directly supporting the partnership.
• Lead and inspire a diverse non-clinical team with a progressive, people-centred leadership style.
• Be responsible for the seamless interface between clinical and non-clinical activity and teams in the practice.
• Drive quality, compliance and governance, ensuring we meet and exceed CQC standards and national frameworks.
• Oversee practice operations across three sites ensuring efficient systems, patient access and a positive experience for all.
• Embed robust financial structures and provide clear, insightful reporting to the Partners.
• Champion continuous improvement, innovation, and a values-driven culture across the organisation.
• Ensure compliance with QOF, Enhanced Services and LCSs, optimising performance and income.
• Stay ahead of national developments, particularly the NHS Long Term Plan, and help the practice adapt for the future.
• Work collaboratively with our PCN, ICB, and local stakeholders to strengthen our place in the community.

About Us

Nestled in the beautiful Bath & North East Somerset countryside, our thriving GP practice serves a growing population of around 19,000 patients from our three sites in Midsomer Norton and the surrounding area. We’re a forward-thinking, multi-disciplinary team offering a full range of primary care services, including a dispensary and dedicated support for several large care homes. With major housing developments underway and a long-term ambition to consolidate into a new, purpose-built health centre, we’re entering an exciting phase of growth and transformation focused on excellence, sustainability and great care for our community.

Salary

Depending on experience Starting in the range of £65K, negotiable on experience.

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A1060-25-0006

Job locations

• Gullock Tyning, Midsomer Norton, Radstock, BA3 2UH
• Chilcompton Surgery, Carters Way, Chilcompton, Radstock, BA3 4XH
• Somerton House Surgery, North Road, Midsomer Norton, Radstock, BA3 2QE

Job responsibilities

You’ll be a dynamic, detail-driven leader who thrives on challenge, enjoys empowering others, and can translate strategy into action.

Essential

• Senior management experience in primary care, NHS or a regulated health or social care setting.
• Strong financial, operational and governance expertise.
• Track record of delivering quality, compliance and improvement.
• Exceptional communication and leadership skills.
• Calm, confident and capable under pressure.
• High attention to detail and strong analytical mindset.
• Management qualification (e.g. MBA, MSc, AMSPAR Diploma or equivalent).
• A broad range of qualifications will be considered dependent on experience.

Desirable

• Knowledge of QOF, LCSs, and NHS contractual frameworks.
• Understanding of the NHS Long Term Plan and implications for general practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Somer Valley Medical Group

Address: Gullock Tyning, Midsomer Norton, Radstock, BA3 2UH

Employer's website: https://somervalleymedicalgroup.nhs.uk/ (Opens in a new tab)