PQ Approvals Officer

ACCA; Glasgow; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading professional body in Glasgow is seeking a PQ Approvals Officer for a full-time hybrid role. The position involves reviewing and processing accreditation applications, ensuring compliance with regulations, and advising various stakeholders on accreditation policies. The ideal candidate should have customer service experience and strong IT skills. This role supports a commitment to workplace inclusion and offers competitive benefits.

Benefits

Employee assistance programme

Financial wellbeing tool

Qualifications

• Experience in a customer-facing environment, preferably in education/membership.
• Ability to work independently and as part of a team.
• Proficient in drafting letters and reports.

Responsibilities

• Review and process accreditation applications.
• Ensure compliance with quality assurance regulations.
• Provide advice on accreditation policy to stakeholders.

Skills

Customer service experience

Excellent IT skills

Organizational skills

Communication skills

Tools

Word

Excel

Job description

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.

We're currently looking for a PQ Approvals Officer on a full time, fixed term contract basis - until June 2026. This position sits within the Accreditation team. This is a hybrid position with our team reporting to the Glasgow office.

The Accreditation team enhances the value and status of ACCA's qualifications by focusing on the quality assurance of learning providers, employers and higher educational institutions.

Located within this area the Approvals Officer will be part of a specialist team which is responsible for reviewing and processing applications for accreditation from the three stakeholders above. Reporting to the Approvals Team Manager, the post holder will contribute to the successful delivery of all operations and projects within the team.

The Job

• Reviewing and processing accreditation applications from institutions, learning partners, employers and professional bodies while ensuring compliance with quality assurance regulations including the maintenance of Exemptions, ALP and Approved Employer directories and internal systems
• Acting in accordance with recommendations from ACCA regulators, ensuring that ACCA continues to meet regulatory compliance in the area of accreditation
• Contributing to regular internal and external meetings to monitor accreditation policies and identify internal training needs in the application of accreditation policies. In doing so it may be necessary to create and deliver training programmes and resource materials to meet training needs
• Providing advice on ACCA's accreditation policy to a wide range of internal and external stakeholders including ACCA's national offices, Student Support, students, learning providers, educational institutions and employers
• Participating in the continuing development, testing and implementation of the department's IT systems
• Supporting the Approvals Team Manager with the implementation of systems and procedures which support the efficient operation of ACCA's accreditation policies
• Contributing to the effective delivery of ACCA's objectives and strategies and undertaking such other duties as may arise from time to time.

The Person

• Relevant work experience in a customer facing or service environment preferably with an education/membership organisation
• Excellent IT skills with a working knowledge of Word, Excel and database manipulation
• Highly motivated, proactive and enthusiastic, with the ability to work on own initiative and flexibly as part of a wider team
• Experience of applying appropriate judgement in situations within the remit of role
• Receptive to working in a changing and be willing to take on cross-team responsibilities as required
• Possess excellent organisation skills and a methodical approach to work;
• Able to draft letters and reports to a high standard
• Able to demonstrate excellent oral and written communication skills with the ability to communicate at all levels advising senior management and senior individuals in business as well as students and trainees
• Work calmly under pressure and meet tight deadlines while dealing with competing priorities
• Awareness of, and interest in, the changing environment of accountancy training and education.

We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees.

We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.

For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here https://www.accaglobal.com/uk/en/about-us/work-for-us.html.