PPM Facilities Department Manager

J&B Hopkins; Fareham; On-site; GBP 65,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking a PPM Facilities Department Manager to oversee and expand their operations. This role demands strong technical knowledge, proven leadership in managing PPM and reactive maintenance, and a drive for commercial growth. The ideal candidate will lead a multi-disciplinary team, ensuring high standards and compliance across complex sites, with ambitions to grow the department's turnover significantly. This position offers a competitive salary and benefits.

Benefits

EV Salary Sacrifice Scheme

Flexible Holiday Scheme

Flexible Working

Onsite Gym

Staff Social Events

Time off for charity work

Private Medical Insurance

Bupa Life Insurance

Company Contribution towards Eye Welfare

Employee Assistance Programme

Qualifications

• Minimum 5 years of experience in Mechanical & Electrical Facilities Management.
• Proven track record in leading PPM and reactive maintenance programs.
• Strong leadership and team management capabilities.

Responsibilities

• Lead delivery of PPM and reactive maintenance services across multiple sites.
• Monitor departmental performance and ensure compliance with health and safety legislation.
• Develop strategies for departmental growth and client relationship building.

Skills

Strong technical background within Mechanical & Electrical Facilities Management

Proven experience managing PPM and reactive maintenance programmes

Sound understanding of statutory compliance, CDM, and HSE requirements

Experience leading teams and managing performance against KPIs and SLAs

Commercial awareness

Excellent communication and stakeholder management skills

IOSH (or equivalent) certification

Job description

Job Title: PPM Facilities Department Manager

Salary: £65,000pa + Car Allowance + Company Benefits
Hours: Full Time – 40 hours per week, Monday to Friday
Contract: Permanent

What we are looking for?

We are looking for an experienced Mechanical & Electrical PPM Department Manager to lead and grow our Facilities Management function.

This is a key leadership role within Hopkins, responsible for the operational delivery, commercial performance, and future growth of our PPM and reactive maintenance offering. The department currently delivers circa £3m annual turnover, with a clear strategic ambition to grow this to £5m by 2028.

You will combine strong technical PPM expertise with commercial acumen and people leadership, ensuring the department delivers safe, compliant, high‑quality services today, while building the capability, systems, and client relationships needed for future growth.

Key Responsibilities:

Operational Leadership

• Lead the delivery of PPM and reactive maintenance services across a portfolio of technically complex sites, ensuring high standards of safety, compliance, and performance.
• Maintain oversight of departmental performance, workload, and client requirements, communicating effectively with internal and external stakeholders.
• Ensure full compliance with statutory obligations, health & safety legislation and Hopkins systems and processes.
• Monitor operational trends and identify opportunities for service improvement, efficiency, and innovation.
• Oversee subcontractor performance, small works activity, and service delivery against agreed KPIs and SLAs.
• Act as a senior point of contact for key clients, building trusted, long‑term relationships.

Growth & Commercial Focus

• Take ownership of the strategic growth of the Facilities Department, supporting the expansion from £3m to £5m turnover by 2028.
• Identify and develop new opportunities within existing and new client relationships.
• Support pricing, forecasting, and workload planning to ensure sustainable and profitable growth.
• Contribute to wider business planning and align departmental growth with Hopkins’ long‑term vision and pillars.

People Leadership

• Lead, motivate, and develop a multi‑disciplinary engineering and FM team, creating a culture of high standards, accountability, and continuous improvement.
• Coach and support managers and engineers to enhance performance, engagement, and capability.
• Ensure the team has the appropriate skills, qualifications, and development plans in place to meet current and future needs.
• Utilise succession planning and talent data to build robust pipelines and long‑term capability within the department.

Skills and Experience:

• Strong technical background within Mechanical & Electrical Facilities Management
• Proven experience managing PPM and reactive maintenance programmes.
• Sound understanding of statutory compliance, CDM, and HSE requirements.
• Experience leading teams and managing performance against KPIs and SLAs.
• Commercial awareness, with the ability to contribute to departmental growth and financial performance.
• Excellent communication and stakeholder management skills.
• IOSH (or equivalent) certification required.

In a nutshell

At Hopkins, our purpose is to always deliver high levels of customer service and industry knowledge. Our vision is to self‑deliver our sustainable projects from design through the installation period and then to maintain the buildings, ensuring they operate to the original design principles. To achieve both, we have built a team of dedicated, innovative and creative people. Who never settle for "just average".

As we continue to grow our network and expand our team across the south of the UK, with hubs already in Hampshire, East Sussex and Thames Valley, we are looking to further our reach and continue to deliver great service and innovative projects to our growing client base.

This is an excellent opportunity to join a progressive business who invest in people.

Our commitment to you

At Hopkins, our purpose is to deliver high levels of customer service and industry knowledge. Our vision is to self‑deliver sustainable projects from design through installation — and then maintain those buildings so they operate exactly as intended.

To achieve this, we have built a team of dedicated, innovative, and creative people who never settle for “just average”.

With hubs across Hampshire, East Sussex, and Thames Valley, and a growing Facilities Management offering, this is an excellent opportunity to play a key leadership role in shaping and growing an important part of our business.

Our benefits include:

• EV Salary Sacrifice Scheme
• Flexible Holiday Scheme
• Flexible Working
• Onsite Gym
• Staff Social Events
• Time off to support charity work and good causes
• Private Medical Insurance
• Bupa Life Insurance
• Company Contribution towards Eye Welfare
• Employee Assistance Programme that goes above and beyond

Be yourself

Our clients come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Hopkins, we believe everyone is capable of achieving great things - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to help.