Power Platform Prototyping Lead - Service Desk & Bot Demos

Scrumconnect Limited; Newcastle upon Tyne; On-site; GBP 65,000 - 90,000; Full time

Job summary

Scrumconnect Consulting in Newcastle upon Tyne is seeking a Power Platform Software Developer to lead the build of prototypes and proofs of concept during a short discovery phase. You will translate discovery findings and architecture decisions into working service-desk and chatbot demos, and guide a more junior developer.

You will apply your expertise across Power Apps, Power Automate and Dataverse to deliver structured back-end and front-end components, ensuring security, performance and

Qualifications

• Strong hands-on experience building solutions on Microsoft Power Platform.
• Advanced knowledge of Power Apps, Power Automate and Dataverse.
• Experience building workflow, case management or service-desk solutions.
• Experience building chatbot capabilities, ideally with Microsoft Copilot Studio.
• Strong understanding of data modelling, connectors, APIs, security roles and environment management.
• Ability to balance delivery speed with enough technical quality for a credible proof of concept.
• Experience leading developers, setting standards, reviews and blockers.
• Ability to demonstrate solutions to product, operations and senior stakeholders.
• Experience documenting gaps between prototype and secure live service.
• Experience delivering within a UK government department.

Responsibilities

• Lead the design, configuration and development of discovery prototypes.
• Turn prioritised requirements and architecture into a focused technical backlog.
• Design the prototype's solution structure, data model, components and standards.
• Build or direct the build of a structured request intake form, service-desk queues and dashboards.
• Implement automated checks for content quality and submission completeness.
• Apply security roles, error handling, auditability and configuration management.
• Work with the architect to validate integration and deployment assumptions.
• Provide technical direction and peer review for the junior developer.
• Demonstrate progress to stakeholders and incorporate feedback.
• Document prototype limitations and what is needed to move to production.

Skills

Power Platform

Power Apps

Power Automate

Dataverse

Dynamics 365 Customer Service

Security & governance

Mentoring juniors

Stakeholder communication

Tools

Copilot Studio

Azure Functions

Azure API Management

SharePoint

Power Pages

Power BI

Job description

Scrumconnect Consulting in Newcastle upon Tyne is seeking a Power Platform Software Developer to lead the build of prototypes and proofs of concept during a short discovery phase. You will translate discovery findings and architecture decisions into working service-desk and chatbot demos, and guide a more junior developer.

You will apply your expertise across Power Apps, Power Automate and Dataverse to deliver structured back-end and front-end components, ensuring security, performance and