Power Platform & Customer Engagement Developer

Mintel; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Power Platform & CE Apps Developer to lead the design and optimization of applications within the Microsoft Power Platform and Dynamics 365 CE. In this pivotal role, you will collaborate with various departments to create scalable solutions that enhance business processes and improve data accuracy. Your expertise in Power Apps, Power Automate, and Dynamics 365 will be instrumental in driving business transformation through automation and data-driven insights. Join a forward-thinking team where your contributions will significantly impact the company's RevOps function and global CRM strategy.

Benefits

Cutting-edge technology projects

Collaborative work environment

Opportunities for professional growth

Influence on global CRM strategy

Qualifications

• Expertise in Microsoft Power Platform and Dynamics 365 CE Apps.
• Ability to develop custom connectors and APIs for integration.

Responsibilities

• Design and optimize applications within Microsoft Power Platform.
• Work with stakeholders to streamline business processes.

Skills

Microsoft Power Platform

Power Apps

Power Automate

Dynamics 365 CE Apps

Dataverse

SQL

Problem-solving

Communication Skills

Education

B.Sc in Computer Science

Dynamics 365 Fundamentals (MB-910)

Power Platform Fundamentals (PL-900)

Customer Service Functional Consultant (MB-230)

Customer Experience Analyst (MB-280)

Power Platform Functional Consultant (PL-200)

Tools

Power BI

Power Virtual Agents

APIs

Job description

• London, United Kingdom

The Power Platform & CE Apps Developer will be responsible for designing, developing, and optimizing applications within the Microsoft Power Platform and Dynamics 365 Customer Engagement (CE) Apps to support Revenue Operations (RevOps). This role will work with stakeholders across sales, marketing, customer success, and finance to build scalable solutions that streamline business processes, improve data accuracy, and enhance automation.

This position requires expertise in Power Apps, Power Automate, Dataverse, and Dynamics 365 CE modules (Sales, Customer Service and Customer Insights - Journeys.). The ideal candidate will have a strong development background, experience integrating Power Platform with other enterprise applications, and a passion for driving business transformation through automation and data-driven insights.

Please see the below as a wish list rather than a list of must haves. While having more of the below will likely support your application, we welcome applications from all backgrounds & related experience.

Technical Expertise

• Deep understanding of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents/Copilot Studio).
• Strong experience with Dynamics 365 CE Apps (Sales, Customer Service, Customer Insights - Journeys).
• Proficiency in Dataverse, SQL, and data modeling for business applications.
• Ability to develop custom connectors and APIs for integrating Power Platform with 3rd party enterprise applications.
• Knowledge of ALM (Application Lifecycle Management) practices within Power Platform.

Business & RevOps Alignment

• Understanding of Sales, Marketing, Customer Success and Customer Service processes to design solutions that align with RevOps objectives.
• Ability to translate business needs into technical solutions, ensuring alignment with global RevOps initiatives.
• Strong grasp of automation and AI-driven insights to optimize workflows and revenue operations.

Soft Skills & Problem-Solving

• Strong problem-solving and troubleshooting skills to resolve technical and business challenges.
• Excellent communication skills to work with cross-functional teams and non-technical stakeholders.
• Ability to document technical designs, best practices, and training materials for end-users and IT teams.

Education

• B.Sc in Computer Science or related discipline
• Any one or more of:
• Dynamics 365 Fundamentals (MB-910)
• Power Platform Fundamentals (PL-900)
• Customer Service Functional Consultant (MB-230)
• Customer Experience Analyst (MB-280)
• Power Platform Functional Consultant (PL-200)

Why Join us?

• Work on cutting-edge Power Platform and Dynamics 365 solutions that drive business impact.
• Be part of a growing RevOps function, driving efficiency and innovation across the company.
• Opportunity to influence global CRM strategy and technology direction.
• A collaborative, forward-thinking environment where your technical expertise will be highly valued.