Rabbie's operate the largest selection of scheduled tours in the UK, Ireland, and Europe, with a vision to make the world a better place through travel.
Founded in 1993 by Robin Worsnop, Rabbie’s began with him taking small groups of travellers around Scotland in his first 16-seater mini‑coach. Today, it has almost 100 luxury vehicles operating small group tours across the UK, alongside exclusive partnerships in Ireland and Europe. It is the UK’s leading small group UK cultural adventures travel brand, taking groups of travellers on one‑day and multi‑day mini‑coach tours across the UK and Europe.
What makes Rabbie’s unique in the marketplace is an industry‑leading customer satisfaction Net Promoter Score (NPS) of 88. Ensuring the quality of our experience is a must as we seek to capitalise on the pent‑up demand for experiencing new countries and cultures post‑pandemic.
We are just at the start of our growth journey. The business has delivered record revenues and profits in consecutive years (2023 & 2024) and is a good way through a 5‑year investment cycle, supported by our Private Equity partner – Piper PE. Plans for the business to scale to more than double current revenues, by 2031, are part of current long‑term planning. You will be joining the business at a key phase in shaping our future and will have a key role in this.
Your role – This is an initial 6 month fixed term contract (with potential to extend)
We are seeking a skilled and proactive Power BI Specialist to lead the implementation of Power BI across the business, support the audit and enhancement of existing reporting, and drive a culture of data literacy and self‑service analytics amongst our teams. This role will be instrumental in transforming how data is used for decision‑making and strategic planning both now and for the long term – a critical component in laying the foundations for our ambitious 5‑year growth plan.
Your Key Responsibilities
Implementation & Strategy
- Lead the rollout and integration of Power BI across departments: develop and execute a phased implementation plan, ensuring smooth onboarding of users and integration with existing systems and our data warehouse.
- Collaborate with stakeholders to define reporting needs: engage with senior leaders and department heads to understand business objectives and translate them into reporting requirements.
- Develop and maintain a roadmap for Power BI adoption: create a strategic plan outlining milestones, training phases, and future enhancements to ensure long‑term success and scalability.
Reporting & Analytics
- Conduct a comprehensive audit of existing reports and dashboards: support the refresh of our existing report library with existing stakeholders and use the new skills in the business to develop a prioritised list for reporting outputs from Power BI.
- Design and deliver a suite of Power BI reports: build interactive dashboards that provide actionable insights for operational, financial, and strategic decision‑making.
- Ensure reports are accurate, timely, and aligned with business KPIs: implement validation processes and feedback loops to maintain high data quality and relevance.
Training & Enablement
- Develop and deliver tailored training sessions: create and run workshops, and deliver one‑on‑one coaching sessions to build user confidence and competence in Power BI.
- Create learning materials and documentation: produce user guides, video tutorials, and FAQs to support ongoing learning and reduce dependency on technical support.
- Foster a self‑service reporting culture: encourage and support users in building their own dashboards, promoting autonomy and reducing bottlenecks in reporting.
Governance & Best Practice
- Establish and promote reporting standards: define and enforce consistent design principles, naming conventions, and data definitions to ensure clarity and consistency.
- Monitor usage and performance of Power BI reports: use Power BI service metrics to track engagement, identify underused reports, and optimise performance.
- Provide recommendations for future reporting enhancements: target a report to the executive team at the end of this fixed‑term contract which provides recommendations in the form of a roadmap around future improvements to reporting and data environment.
What you will need to succeed
You will be an energetic, passionate, self‑starter with a positive disposition and someone who will relish a working environment which is focussed on growth and the changes needed to deliver it.
Technical Skills
- Advanced proficiency in Power BI with a portfolio of previous work.
- Demonstrable experience in data warehousing, data architecture and data management processes.
- Experience integrating Power BI with various data sources.
Analytical & Business Acumen
- Ability to translate complex data into actionable insights; skilled in storytelling with data, highlighting trends, risks, and opportunities.
- Strong understanding of business operations, financial reporting and how they combine to drive business performance and strategy.
- Experience working with cross‑functional teams.
Training & Communication
- Proven experience in training and upskilling non‑technical users.
- Excellent communication and stakeholder engagement skills.
Ability to simplify technical concepts:
Project Management
- Experience managing BI implementation projects: capable of planning, executing, and delivering projects on time and within scope.
- Strong organisational skills: able to manage multiple priorities, deadlines, and stakeholder expectations effectively.