Post Room Operative

Sodexo; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading facilities management company in Belfast is seeking a reliable Post Room Operative. In this hands-on role, you'll provide a professional mail service, assist with catering, and support general cleaning duties. Ideal candidates should have strong customer service skills and the ability to follow health and safety procedures. Join us and enjoy various perks, including mental health support and a competitive salary.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

Free health and wellbeing app

Sodexo Discounts Scheme

Retirement Plan membership

Death in Service benefit

Career development opportunities

Cycle to Work Scheme

Volunteering Opportunities

Full training and protective uniform supplied

Qualifications

• Ability to follow health & safety procedures at all times.
• Strong customer service skills.
• Team player who supports colleagues to achieve work goals.
• Awareness of quality procedures and standards.

Responsibilities

• Provide an efficient, professional mail service.
• Organise and support stationery deliveries.
• Support catering services.
• Carry out general cleaning duties.
• Assist with receptionist duties as instructed.

Skills

Customer service skills

Ability to follow health & safety procedures

Team player

Awareness of quality procedures

Job description

• 37.5 Hours per week
• Monday - Friday (shifts 0700 - 1500 / 0800 - 1600 / 1000 - 1800)
• £12.21 Per Hour
• Sodexo rewards and benefits

Check your local transport links here: Plan Your Journey | Traveline - BT1 4GF

Job Introduction

We are looking for a reliable and customer-focused Post Room Operativeto join our team at HMRC Belfast, BT1 4GF.In this varied role, you'll deliver a professional mail service, assist with stationery and catering support, and carry out general cleaning and receptionist tasks.This is a hands-on role where every day is different, and your work will play an important part in keeping services running smoothly for both our clients and colleagues.

What You'll Do

• Provide an efficient, professional mail service (sorting, delivering, and franking mail) in line with service level agreements.
• Organise and support stationery deliveries, including manual handling.
• Support catering (e.g., café assistance, restocking coffee rooms).
• Carry out general cleaning duties using appropriate equipment and materials after training.
• Follow profit protection procedures and report maintenance or safety issues immediately.
• Always wear correct uniform and personal protective equipment (PPE).
• Ensure a high standard of personal hygiene and professional appearance.
• Assist with receptionist duties and general tasks as instructed by the Post Room Supervisor.
• Help with lifting and moving furniture, including meeting room setups.
• Take part in training and actively contribute to team meetings.
• Deliver excellent customer service to all visitors, staff, and contractors.
• Be flexible with working hours to cover holiday and sickness absences.

What You Bring:

Essential:

• Ability to follow health & safety procedures at all times.
• Strong customer service skills.
• Team player who supports colleagues to achieve work goals.
• Awareness of quality procedures and standards.

Desirable:

• Ability to work under your own initiative.
• Previous experience in mailroom, cleaning, catering, or facilities support.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!