Post Office Team Leader

Wineflair; Newtownabbey; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Newtownabbey is looking for a Team Leader to oversee operations in the Post Office unit and assist in the WineFlair Store. Responsibilities include managing staff, maximizing store performance, and achieving high customer satisfaction. Ideal candidates will have previous supervisory experience in a retail environment and knowledge of Microsoft Office. This permanent role offers a salary of £13.05 per hour for 40 hours a week.

Qualifications

• Previous supervisory experience in a retail environment essential.
• Working knowledge of Microsoft Office packages.

Responsibilities

• Assist in planning and implementing strategies for store development.
• Manage store staff adherence to company policies.
• Maximise the effectiveness of store resources.
• Implement processes to increase staff and store performance.
• Balance Post Office Cash Handling daily.
• Assist in the overall running of the Post Office and WineFlair.

Skills

Supervisory experience in retail

Microsoft Office knowledge

Job description

Your main role will be Team Leader in the Post Office unit but you will also be required to assist as Team Leader within the WineFlair Store. Working to maximise sales and help minimise loss across the Store, by carrying out allocated tasks in order to contribute to the continuous development and improvement of both the Post Office and WineFlair Store. Serving customers and achieving a high level of customer care and satisfaction, by providing a wide range of products and services. Managing the successful daily operation of the Post Office unit, handling and balancing cash accurately. Completing administration duties as required. Responsible for security and accuracy of stock and transactions of the Post Office on a daily and weekly basis.

Responsibilities

• To assist in planning, reviewing and implementing both short and long-term strategies to further develop the growth and progression of your Store and Wine Flair (Belfast) Ltd.
• To assist in managing store staff and ensure their adherence of all company policies & procedures.
• Ensure full use of all resources to maximise the effectiveness and efficiency of your store.
• To assist in implementing all necessary processes and procedures to maximise both staff and store performance to increase the profitability of your store.
• Assist in implementing all necessary processes and procedures to achieve high performance standards in your store.
• Key holder (WineFlair and Post Office).
• Balancing the Post Office Cash Handling daily and weekly. Achieve £0.00 weekly balance.
• To assist in the overall running of the Post Office and WineFlair business wherever possible.

Skills and Qualifications

• Previous supervisory experience in a retail environment essential.
• Working knowledge of Microsoft Office packages.

Further Information

Location: Throne Centre, Whitewell Road.

Salary £13.05 per hour.

Contract type: Permanent.

Weekly hours: 40.

Published date 28/10/2025.

Closing date 06/11/2025.