Post Office Counter Clerk — Flexible Shifts & Customer Service

Post Office; Hinckley; On-site; GBP 8,500 - 9,900; Part time

Job summary

TGJones is recruiting a Post Office Counter Clerk for 15 hours per week on a fixed-term contract. You will deliver exceptional customer service, handle travel money and documents, and assist with bills and banking, ensuring customers access services quickly.

Applicants must be over 18 and pass safeguarding checks. A 3-day training program will cover Introduction, Processes, and Systems, with sessions possibly at another location.

Qualifications

• Experience in in-store customer service is preferred.
• Ability to communicate effectively and handle customer needs.

Responsibilities

• Deliver exceptional customer service to all customers.
• Manage queues and ensure quick access to services.
• Meet governance standards and attention to detail.
• Be part of a team and support colleagues.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

TGJones is recruiting a Post Office Counter Clerk for 15 hours per week on a fixed-term contract. You will deliver exceptional customer service, handle travel money and documents, and assist with bills and banking, ensuring customers access services quickly.

Applicants must be over 18 and pass safeguarding checks. A 3-day training program will cover Introduction, Processes, and Systems, with sessions possibly at another location.