Portsmouth Service Manager: Lead & Elevate Customer Care

Perfect Placement; England; On-site; GBP 38,000 - 42,000; Full time

Job summary

A leading automotive company in Portsmouth is looking for an experienced Service Manager to lead a dedicated service team. The role involves coaching the team to deliver outstanding customer service while being target-oriented and innovative in driving performance. The successful candidate will have a strong background in management and a passion for delivering quality service. Competitive salary and generous benefits are offered.

Benefits

Competitive salary

Structured bonus scheme

30 days holiday including bank holidays

Qualifications

• Previous working experience in a Service Manager capacity is essential.
• Outstanding management skills are required.
• Technically minded individuals preferred.
• Ability to drive team performance without compromising service quality.

Responsibilities

• Coach the service team to deliver exceptional customer service.
• Organise and think on your feet to resolve issues.
• Develop innovative methods to improve team performance.
• Drive the service professionals towards success with clear targets.

Skills

Customer Service Skills

Management Skills

Organisational Skills

Innovative Thinking

Target Orientation

Job description

A leading automotive company in Portsmouth is looking for an experienced Service Manager to lead a dedicated service team. The role involves coaching the team to deliver outstanding customer service while being target-oriented and innovative in driving performance. The successful candidate will have a strong background in management and a passion for delivering quality service. Competitive salary and generous benefits are offered.