Portfolio Manager New London

LHV Bank Limited; Greater London; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Open and inclusive culture

Fantastic offices and great working环境

Vitality Health Plan

Life assurance – 4 x salary

Income protection – 75%

28 days holiday + 3 days

Job summary

LHV Bank Limited in the UK is expanding its SME Lending capabilities with a Portfolio Manager role based mainly in the London office, with occasional travel to Manchester. You will support ongoing management, oversight and optimisation of the SME lending portfolio.

Reporting to the Senior Portfolio Manager, you will lead data quality, MI, portfolio monitoring and governance, partnering with Credit, Risk, Operations and second line functions to ensure risk appetite is met through accurate data

Qualifications

• Experience within SME / Commercial Banking, credit risk, portfolio management or lending operations.
• Strong analytical and data capability to validate information and produce high-quality MI and insight.
• Excellent organisation and stakeholder management with ability to manage recurring monthly deliverables.
• Strong influencing skills to gain buy-in at all levels across Lending, Credit, Risk and Operations.
• Proficient in Excel, PowerPoint and Word; Experience with Salesforce and/or nCino; familiarity with credit bureau reporting.
• Awareness of financial crime considerations within SME lending portfolios.
• Experience reviewing credit files and supporting Credit Committee processes.

Responsibilities

• Oversee day-to-day SME lending portfolio, monitor performance, arrears, risk trends, concentrations and emerging issues.
• Coordinate recurring credit stewardship activities, including portfolio reviews, watchlists, covenant monitoring and escalation of material issues.
• Act as a working-level coordinator between Relationship Management, Credit, Risk and Operations on portfolio matters.
• Support proactive management of underperforming or higher-risk exposures in line with Credit Policy and risk appetite.
• Support consistent application of portfolio management and credit stewardship standards across SME Lending.
• Support the Senior Portfolio Manager in managing first line credit and operational risk across the SME portfolio.
• Identify and escalate portfolio-level risks, data issues, themes and control matters.
• Contribute to development and embedding of SME lending risk frameworks, controls, and policies.
• Collaborate with second line Risk and Compliance to support governance and timely issue resolution.

Skills

SME lending / credit risk experience

Data analysis & MI

Stakeholder management

Communication

Credit policy & risk appetite

Credit file reviews

Financial crime awareness

Tools

Salesforce

nCino

Job description

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023.

The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment.

Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management.

We are currently seeking a Portfolio Manager to support the continued growth of the SME Lending portfolio. This is primarily an office-based role, requiring a minimum of two days per week in the London office. Additional travel to our Manchester office may occasionally be required.

About the job

Reporting to the Senior Portfolio Manager, the Portfolio Manager is a first line role within SME Lending, responsible for supporting the ongoing management, oversight and optimisation of the SME lending portfolio.

The role combines credit stewardship, data quality and management information (MI), portfolio monitoring and coordination of portfolio-level activities, with particular responsibility for recurring data review and reporting processes.

Working closely with the Senior Portfolio Manager, Head of SME Product Risk, Lending Directors, Credit, Operations and second line Risk functions, the role helps ensure that the SME portfolio performs within risk appetite and is supported by accurate data, timely insight and effective governance.

Key Responsibilities:

• Support the day-to-day oversight of the SME lending portfolio, monitoring performance, arrears, risk trends, concentrations and emerging issues.
• Coordinate recurring credit stewardship activities, including portfolio reviews, watchlists, covenant monitoring and early warning indicators, escalating material issues to the Senior Portfolio Manager.
• Act as a key working-level point of coordination between Relationship Management, Credit, Risk and Operations on portfolio matters.
• Support proactive management of underperforming or higher-risk exposures in line with Credit Policy and risk appetite.
• Support consistent application of portfolio management and credit stewardship standards across SME Lending.
• Support the Senior Portfolio Manager in the management of first line credit and operational risk across the SME portfolio.
• Identify, assess and escalation portfolio-level risks, data issues, themes and control matters.
• Contribute to the ongoing development and embedding of SME lending risk frameworks, controls and policies.
• Work closely with second line Risk and Compliance to support effective governance, oversight and timely issue resolution.

Management Information & Reporting

• Prepare and continuously improve monthly SME risk reports, portfolio MI, dashboards and committee reporting, ensuring outputs are accurate, complete, timely and supported by clear commentary.
• In conjunction with the Senior Portfolio Manager, own and coordinate ESG reporting including data collation, validation, submission, reconciliation and resolution of data-quality issues.
• Own and coordinate Equifax reporting as this activity transitions into the First Line of Defence, including data preparation, validation, submission, reconciliation and issue management.
• Complete monthly post-completion data reviews to confirm that newly completed facilities and changes to existing exposures are accurately reflected across source systems, portfolio datasets and reporting outputs.

Credit File & Committee Support

• Undertake pre-Credit Committee file reviews to assess completeness, consistency and data quality, identify gaps or discrepancies, and support timely remediation ahead of submission.
• Provide portfolio and data support to Lending Directors and Relationship Managers on complex cases, restructures and portfolio-driven activity.

Process Improvement & Change

• Identify opportunities to improve portfolio management, data controls, reporting processes and MI, including appropriate use of automation and AI.
• Support the development and enhancement of SME Lending platforms, data flows and systems, including Salesforce and nCino.
• Drive consistency, control and efficiency across portfolio data and reporting activities.
• Act as a subject matter resource within SME Lending on portfolio data, reporting and credit stewardship processes.
• Share knowledge and support colleagues in applying portfolio management, data quality and credit file standards.
• Demonstrate strong risk culture, ownership, customer focus and professional standards.

Required Skills:

• Relevant experience within SME / Commercial Banking, credit risk, portfolio management or lending operations.
• Good understanding of SME lending products, credit structures and first line credit stewardship.
• Strong analytical and data capability, with the ability to validate information, identify inconsistencies and produce high-quality MI and insight.
• Strong organisation, stakeholder management and communication skills, with the ability to manage recurring monthly deliverables.
• Strong stakeholder influencing skills, with the ability to build credibility, gain buy-in and effectively influence stakeholders at all levels.
• Intermediate/Advanced Microsoft Excel, PowerPoint and Word skills.
• Experience with Salesforce and/or nCino, credit bureau reporting or portfolio data submissions.
• Exposure to financial crime considerations within SME lending portfolios.
• Experience reviewing credit files, supporting Credit Committee processes or contributing to risk appetite and credit policy implementation.

Skills & Behaviours

• Sound judgement and a balanced commercial and risk mindset.
• Clear and confident communication with stakeholders across Lending, Credit, Risk and Operations.
• High attention to detail, particularly in relation to data quality, reconciliation and credit documentation.
• Strong ownership and accountability for recurring reporting and control activities.
• Ability to prioritise effectively across monthly reporting cycles and ad hoc portfolio requirements.
• A collaborative, improvement-focused approach.
• Acting as an advocate for strong risk culture, reliable data and positive customer outcomes.

Some of our benefits (only applicable to UK based roles not Internship programmes)

• Competitive salary &lots of opportunities to learn, grow and progress professionally.
• Open and inclusive culture.
• Fantastic offices and great working environment.
• Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
• Life assurance – 4 x salary.
• Income protection insurance – 75%
• 28 days holiday plus 3 additional days, & further days for various key life events as well as the opportunity to sell up to 5 days per calendar year.
• Swappublic/bank holidays each year for alternative days that align with your personal, cultural, or religious observances.
• Enhanced family friendly and family forming policies.
• Access to a wide range of retail discounts .
• Team Socials.