Portfolio Governance & Reporting Lead

Post Office Ltd; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A community-focused service provider is looking for a Portfolio Governance & Reporting Lead to join their Transformation Office. The role requires excellent interpersonal skills, the ability to work with senior stakeholders, and a strong attention to detail. The successful candidate will help maintain governance structures and support decision-making processes while embodying the values of inclusivity and continuous improvement. This position offers a competitive salary and a comprehensive benefits package.

Benefits

25 days annual leave

Up to 10% on target bonus

Generous pension contribution

Life assurance

Income protection after 12 months service

Employee assistance programme

Learning and development opportunities

Qualifications

• Ability to communicate effectively across functions.
• Flexibility and adaptability in dealing with ambiguity.
• Strong time management skills and ability to work independently.

Responsibilities

• Contribute to the delivery of functional objectives.
• Support successful delivery of the transformation portfolio.
• Model the company's behaviours and mindset.

Skills

Excellent interpersonal skills

Ability to develop relationships with stakeholders

Presenting analysis and findings

Commercial business acumen

Strong organisational skills

Self-motivated and proactive

Strong attention to detail

Promoting equality, diversity, and inclusion

Job description

Summary

Reporting Line: Portfolio Governance & Support Manager
Contract type: Permanent
Grade: 3B
Location: Wood Street, London
Closing Date: 30/11/2025

What to expect

The Portfolio Governance & Reporting Lead is a key member of the Transformation and Portfolio Office team, responsible for contributing to the delivery of functional objectives, always modelling the Post Office behaviours, and demonstrating a Postmaster first mindset.

The Portfolio Governance & Reporting Lead will play a pivotal role in supporting the successful delivery of our transformation portfolio by maintaining robust governance structures and providing effective and efficient support and administration services, promoting transparency and enabling efficient decision-making.

They will embody a culture of inclusion, continuous improvement, and high performance, with a key focus on delivery.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% on target bonus opportunity
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you'll need to succeed

• Excellent interpersonal skills with the ability to adapt communication styles and collaborate cross-functionally to drive successful outcomes and business decisions.
• Ability to develop and maintain strong relationships with senior stakeholders and leaders to build support for functional plans and activity.
• A trusted advisor with the ability to apply knowledge of their own specialism as well as knowledge of related areas.
• Ability to present analysis, findings, recommendations and proposals to senior audiences, ensuring buy-in of key stakeholders at all levels even when challenging the status quo or delivery status.
• Ability to deal with ambiguity whilst being flexible and adaptable.
• Commercial business acumen with the ability to make data-driven business decisions.
• Strong organisational and time management skills with good interpersonal skills.
• Self‑motivated and able to work proactively, independently or as part of a team.
• Strong attention to detail & not afraid to challenge inconsistencies & non‑compliance to standards.
• Displays a passion for pursuing personal development opportunities & expanding industry knowledge.
• Demonstrates a strong commitment to upholding the values & principles of Post Office.
• An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility.

About us

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.