Portering Team Leader

The Christie NHS Foundation Trust; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 27 days + 8 bank holidays

Job summary

The Christie NHS Foundation Trust in Manchester is seeking a Team Leader to supervise and guide the portering staff, ensuring high standards and effective engagement with all team members. You will work with management to review current practice and develop portering services across sites.

Applicants should be smart, flexible and reliable, with initiatives in all situations and excellent customer service skills.

Qualifications

• Previous supervisory experience leading teams in a busy environment.
• Excellent customer service skills and ability to communicate clearly.
• Experience handling staff engagement and staff welfare matters.

Responsibilities

• Provide supervision and guidance to the portering team during scheduled shifts.
• Collaborate with management to review practice and develop portering services.

Skills

Supervisory experience

Customer service

Staff engagement

Job description

The team leader will provide supervision and guidance to staff and be responsible for the standards of the portering department during the periods as per rota ensuring that engagement and communication with all staff is a priority. The successful applicant will work with management to review current practice and develop services.

Applicants should be Smart, Flexible, Reliable, show initiative in all situations and have excellent Customer Service skills.

The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Applicants will be required to demonstrate previous supervisory experience, leading teams in a busy environment, dealing with vulnerable patients and potentially stressful situations.

Permanent contract.

Hours - 37.5hrs

Fri - MonShift patterns 0800-1800

Annual Leave - 27 days leave plus 8 Bank holidays