Porter - Newport

The Celtic Collection; Newport; On-site; GBP 27,000; Full time

Job summary

A leading hospitality company in Newport is seeking a full-time Porter to deliver exceptional guest experiences. Your role will involve welcoming guests, assisting with luggage, and providing concierge services. The ideal candidate will display reliability, warmth, and strong communication skills. With competitive pay and numerous benefits, this is a great opportunity for personal and professional growth.

Benefits

Career development

Discounts on dining and hotel stays

Reduced leisure membership fees

Free virtual GP appointments

24/7 wellbeing support

NEST pension scheme

Social Club and appreciation events

Monthly and annual awards

Qualifications

• Full UK driving licence required.
• Experience in guest-facing roles preferred but not essential.

Responsibilities

• Deliver a heartfelt welcome to every guest.
• Assist with luggage, room deliveries, and guest queries.
• Provide concierge services like transport and local tips.
• Maintain high presentation standards and ensure seamless service.
• Support the Concierge team in creating magical guest moments.

Skills

Reliable

Friendly and warm demeanor

Good communication skills

Proactive attitude

Experience in guest-facing roles

Job description

Porter - Newport

The Celtic Collection
Newport, Newport

£26,806 per year - estimated?
Permanent
Full time
NEW

Department: Concierge
Contract Type: Full-Time, Permanent
Location: Newport NP18 1HQ
Rate of Pay: £12.22 per hour + exceptional benefits
Hours: 37.5 hours across 5 days
REQ ID: REQ5906

Be Part of the Greatest Story in Hospitality

Step into a career where every day is an opportunity to shine. As a Porter, you'll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina.

What Makes You Our Ideal Hero?

• Radiates warmth and friendliness
• Is reliable, punctual, and proactive
• Communicates with confidence and care
• Holds a full UK driving licence
• Has experience in guest-facing roles (preferred but not essential)

Your Mission - The "Yes, We Can" Way

• Deliver a heartfelt welcome to every guest
• Assist with luggage, room deliveries, and guest queries
• Provide concierge services like transport and local tips
• Keep presentation standards high and service seamless
• Support the Concierge team in creating magical guest moments

Why You'll Love Working With Us

• Career development from day one
• Discounts on dining and hotel stays
• Reduced leisure membership fees
• Free virtual GP appointments
• 24/7 wellbeing support
• NEST pension scheme
• Social Club and appreciation events
• Monthly and annual awards

Grow With The Celtic Collection

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

Important Info

We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.