Porter (Bank)

Circle Health; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading independent healthcare provider in Greater London is seeking a Porter to join the Portering department. This bank role provides flexibility and requires undertaking various tasks to ensure patient well-being and efficient operations. Candidates should have experience in customer-facing roles and a full UK driving licence. Previous experience in healthcare or hospitality will be advantageous, along with GCSE qualifications in Maths and English. The role offers opportunities across multiple hospital sites.

Qualifications

• Experience in front-line customer service is required.
• A full UK driving license is necessary.
• Previous portering experience in a healthcare or hospitality setting is beneficial.

Responsibilities

• Undertake general and ad hoc tasks for the site.
• Escort patients and explain hospital facilities.
• Maintain patient comfort and dignity.

Skills

Customer service skills

Communication skills

PC proficiency

Education

Maths and English GCSE (A-C)

Functional skills level 2

Job description

Role Overview

We have an opportunity for a Porter to join the team in the Portering department. This is a bank role working on an "as and when required" basis, supplementing staffing levels during busy periods and providing cover for existing staff during annual leave or absence. Jobs are based at Kings Oak & Cavell Hospitals in Enfield, part of Circle Health Group – Britain’s leading provider of independent healthcare with a nationwide network of hospitals and clinics.

Responsibilities

• Undertake a range of general and ad hoc tasks on a day‑to‑day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.

Qualifications

• Comply with all relevant mandatory training.
• Front line customer facing experience.
• A full UK driving licence.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.