Porter

Compass Group; Plymouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality provider in Plymouth is seeking a dedicated Porter to ensure smooth operations. Responsibilities include maintaining cleanliness in public areas, supporting staff setups, and managing customer requests. Ideal candidates will possess strong communication skills and experience in customer care. This full-time role offers a commitment to career progression with a company that values individuality and rewards excellence.

Qualifications

• Experience delivering high quality customer care.
• Ability to handle changing priorities with ease.
• Demonstrated reliability and exceptional timekeeping.

Responsibilities

• Assist in maintaining cleanliness of lobby and public areas.
• Support housekeeping and restaurant staff with room setup.
• Handle certain reception duties as required.
• Respond to customer requests promptly.
• Manage errands effectively.
• Ensure customer safety by placing relevant signage.

Skills

Excellent customer care

Adaptability

Communication skills

Ability to work under pressure

Timekeeping

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 42 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Shift Patterns

4 on 4 off.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Qualifications

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1012/95457001/52336223/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!