Porter

NHS; Llwynypia; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare organization is seeking a dedicated Porter to join the Facilities Team at Ysbyty Cwm Rhondda Hospital. The role requires a strong focus on transport duties, including the collection and delivery of medical specimens and supporting patient care activities. Essential skills include good communication and the ability to work effectively in a team. This position offers a chance for personal growth within a supportive organization committed to high-quality service delivery.

Benefits

Leading pension scheme

Generous leave

Access to ongoing learning and development

Qualifications

• Experience in a busy customer-focused work environment.
• Previous work experience in porter or transport services.
• Knowledge of Porter duties.

Responsibilities

• Collection and delivery of specimens and medical gas cylinders.
• Driving duties and mortuary transfers.
• Support service delivery to patients, staff, and visitors.

Skills

Good communication skills

Able to work as part of a team

Welsh Language Skills (Level 3 and above/B2)

Education

Good standard of education or relative work experience

Customer services NVQ level 2 or equivalent

Tools

Full driving license (Cat B)

Job description

Porter

The closing date is 18 December 2025

An opportunity has arisen to join our busy Portering department Ysbyty Cwm Rhondda Hospital. The position will consist of working a rota pattern across a seven day working week.

• Collection and delivery of specimens.
• Medical gas cylinder delivery and collection.
• Driving duties.
• Mortuary transfers.

Please note that the above is representative of the expected duties, but the list is not meant to be exhaustive.

Porter services comprise of operational duties associated with waste, transport, community beds team, mail, support to cleaning services and general hospital porter duty functions.

Main duties of the job

The role will also contribute to the provision of healthcare for the Cwm Taf Morgannwg University Health Board (CTMUHB) by delivering a porter service which meets all organisational and legislative standards and support the Facilities Unit commitment to quality standards.

Support the Porter Services Supervisor and Porter Team Leader in supervising the provision of Porter Services delivery that is managed from a Facilities Centre based at the hospital and ensuring a high quality service is delivered to patients, staff and visitors in accordance with service specifications. Post holder will be required to perform supplementary duties to respond to service needs and that are appropriate to the Facilities services and in line with their grade.

The role will also assist in developing, maintaining and promoting the highest standards of service delivery and team working practices, and helping to maintain open, effective communication. Ensure a high quality service is delivered to patients, staff and visitors.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Welsh Skills Desirable

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This does not mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn’t fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.

Person Specification

• Good communication skills; Able to work as part of a team
• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Experience

• Working within a busy customer focused and productive work environment
• Prior work experience of porter or transport services

Knowledge

• Educated to a good standard of education or relative work experience
• Full driving license. (Cat B license holders with a Cat D1 driver entitlement)
• Customer services NVQ level 2 or equivalent level of knowledge and experience
• Knowledge of Porter duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board