Porter

Compass UK & Ireland; Kingswear; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality service provider in Kingswear is seeking a dedicated Porter to ensure smooth operations. The ideal candidate will deliver high standards of customer care, maintain cleanliness, and assist with various tasks to support housekeeping and reception duties. This full-time position offers a chance to progress your career with a company that values its people and diversity.

Qualifications

• Experience in delivering high-quality customer care is preferred.
• Ability to work under pressure and maintain reliability.

Responsibilities

• Assist in keeping lobby areas clean and tidy.
• Help set up rooms for events and move furniture as needed.
• Handle reception duties like booking tickets and reservations.
• Respond to customer requests promptly.
• Run errands as necessary.
• Ensure safety signage is properly placed.

Skills

Adaptability

Communication

Customer Care Experience

Decision Making

Timekeeping

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 37.5 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Key responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Ideal Porter

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK & Ireland, ESS is the Defence, Government and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK & Ireland is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!