Porter

Medirest; Guildford; On-site; GBP 20,000 - 25,000; Full time

Job summary

Medirest in Guildford is seeking a dedicated Porter to ensure smooth operations at Healthcare. This full-time role (37.5 hours per week) includes maintaining cleanliness in public areas, assisting staff, handling reception duties, and responding to customer requests. The ideal candidate should possess strong communication skills, reliability, and experience in customer care. Medirest values its employees and offers career progression opportunities.

Qualifications

• Experience in delivering high-quality customer care.
• Ability to work under pressure.
• Excellent timekeeping and reliability.

Responsibilities

• Keep public areas clean and tidy.
• Assist housekeeping and restaurant staff.
• Handle reception duties like booking tickets.
• Respond to customer requests.
• Run errands as required.

Skills

Communication skills

Customer care experience

Adaptability

Timekeeping and reliability

Decision-making

Job description

Job Overview

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a full time basis, contracted to 37.5 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Shift patterns: 5 out of 7 days

Key Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Ideal Candidate

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2804/85653001/52805216/BU #LI-DNP #Medirest

EEO Statement

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!