Porter

The Nici; Bournemouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

A vibrant hotel on the South Coast is seeking a Day Porter to support the reception team in delivering exceptional customer service. This role involves assisting with guest arrivals and departures, which requires a friendly demeanor and physical fitness. The position offers opportunities for career progression and a unique training experience. Competitive salary and benefits including discounts and meals while on duty are provided.

Benefits

Excellent progression opportunities

Unique on-the-job training and internal promotions

Hotel stay and Food and Beverage discounts

Employee Assistance Program

Meals included while on duty

Qualifications

• Previous experience of working in a hotel environment is desirable but not essential.
• Flexible approach to work is required.

Responsibilities

• Support the reception team with guest arrivals and departures.
• Carry luggage and assist guests as needed.

Skills

Friendly and outgoing personality

Can-do attitude

Passion for customer service excellence

Physical fitness

Job description

Who we are…

Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry!

Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’.

Set on an enviable spo t on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 92 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.

Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.

The role…

We have a superb opportunity for a Day Porter who will support the reception team with the arrival and departure of our guests. You will need to have a friendly and outgoing personality, a can-do attitude, a flexible approach to work and a passion for customer service excellence. Aspects of this job may involve carrying luggage therefore physical fitness is essential. Previous experience of working in a hotel environment is desirable although not essential as fully training will be given.

What’s in it for you….

We are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew :

• Excellent progression opportunities.
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed.
• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit / visa will be considered for this vacancy.

We look forward to hearing from you!