Porter

Compass Group UK; Belfast; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading catering and support services company in Northern Ireland is recruiting a dedicated Porter to maintain high standards of customer care and cleanliness. Full-time position with a schedule of 37.5 hours per week. Ideal candidates should excel in customer service and be adaptable to changing priorities. This role offers numerous benefits including free meals, cash rewards, and flexible working options.

Benefits

Free meals while at work

Cash rewards

Discount Card

Learning & development programs

Flexible Working

Wellness programs

Employee Assistance Program

Qualifications

• Experience delivering high quality customer care.
• Ability to adapt to changing priorities.
• Strong communication skills to build relationships.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping staff to set up rooms or move furniture.
• Responding to customer requests where required.

Skills

Communication

Customer Care

Adaptability

Initiative

Pressure Management

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Northern Ireland on a full time basis, contracted to 37.5 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Some of the benefits we offer:

• Free meals while at work
• Receive cash rewards every time you spend and use them on a wide range of brands
• You can share all discounts and offers with your friends and families
• Additional, seasonal and overtime hours available
• Career Pathways to support career progression and/or skills development
• Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more
• Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth
• Flexible Working to support Work Life Balance
• Additional Leave Purchase scheme to balance home and work life
• Access to wellness programs to promote mental health and wellbeing of our colleagues
• Employee Assistance Program to guide and support our employees
• Exciting internal reward and recognition schemes
• Regular emails filled with the best discounts and savings available

Shift pattern:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Responsibilities:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Ideal candidate:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure