Pollution Response Technician

Country Dreams Radio; Southampton; On-site; GBP 31,000; Full time

Job summary

A leading infrastructure service provider is seeking a Pollution Response Technician to manage pollution incidents across Hampshire. This full-time position involves first response and supervision at pollution sites, delivering excellent customer service, and maintaining health and safety standards. Candidates must possess a full UK driver's licence, and experience with drainage qualifications is advantageous. The role offers a competitive salary and various benefits in a supportive work environment.

Benefits

21 days holiday plus bank holidays

Birthday off

Health cash plan

Onsite parking

Auto enrolment pension scheme

Enhanced maternity and paternity

Retention loyalty scheme

Qualifications

• Hard working and respectful; comply with health and safety standards.
• Experience with drainage qualifications like NRSWA or Confined Spaces is an advantage.

Responsibilities

• First response to all pollution-related incidents.
• Oversee and supervise pollution sites.
• Lead investigations to establish causes of pollution.
• Deliver world class customer service and manage stakeholders.
• Conduct risk assessments.

Skills

Customer focus

Problem solving

Health and safety compliance

Education

Full UK driver’s licence

Tools

High Pressure Jetting equipment

Job description

We are thrilled to announce a major contract win with Southern Water! We are recruiting for Pollution Response Technicians covering the whole of Hampshire. This is a fantastic opportunity to start a new career with us at Lanes Group!

At Lanes Group we prioritize the health, safety and well‑being of our people and customers. The company is a leading independent specialist infrastructure delivery partner in the UK.

Job Details

Position: Pollution Response Technician

Location: Millbrook Depot (Southampton, Hampshire)

Job Type: Permanent, full‑time

Hours: 5 days on, 2 days off; 45 hours per week (includes weekends)

Salary: £30,500 per annum

Benefits: 21 days holiday (plus bank holidays), birthday off, health cash plan, onsite parking, auto enrolment pension scheme, enhanced maternity and paternity, retention loyalty scheme, friendly working environment

Responsibilities

• First response to all pollution related incidents/jobs raised.
• Oversee and supervise any pollution site, ensuring safe, efficient and effective management of the incident.
• Initiate initial mitigation of pollution to minimise impact to the environment and wildlife.
• Lead the investigation to establish the cause of the pollution.
• Plan and organise ongoing mitigation or follow on works required.
• Oversee and facilitate the work required to ensure the issue is resolved quickly and to the correct standard, including facilitation of external contractors required for remediation works to ensure restoration of services.
• Ensure all evidence is captured to support the investigation of a pollution incident, or to demonstrate that no pollution has occurred, ensuring class leading data and image capture in Big Change.
• Deliver world class customer service and manage stakeholders such as the client, the Environment Agency and local authorities.
• Maintain a no compromise approach to H&S practice while carrying out works.
• Carry out risk assessments and have a mature approach to risk perception.
• Be aware of all Lanes Group policies and your responsibility towards them.
• Any other reasonable ad‑hoc duties requested by management.

Qualifications & Requirements

Hard working and respectful; comply with health and safety standards. Experience with High Pressure Jetting equipment is useful but not essential. Other drainage qualifications (e.g., NRSWA, Confined Spaces) are an advantage.

Must have a full UK driver’s licence.

About You

We are looking for customer focused people who enjoy problem solving, working outdoors and delivering excellent customer service. A safety mindset, quick diagnosis and practical solutions are essential.

EEO & Inclusion Statement

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.

Lanes Group are a signatory of the Charter for Employer Positive About Mental Health run by Mindful Employer.