Police Community Support Officer (PCSO), 2026

Dyfed-Powys Police; Wales; On-site; GBP 27,000 - 30,000; Full time

Job summary

A regional police service in the United Kingdom is seeking a Police Community Support Officer (PCSO) for full-time roles starting from £27,747 to £29,649 per year. This role involves engaging with the community, responding to incidents, and supporting victims of crime. Candidates must demonstrate strong communication skills, problem-solving abilities, and a commitment to public service. Full training will be provided, and prior experience in community engagement is essential.

Qualifications

• Ability to build relationships within the community.
• Experience dealing with incidents like anti-social behaviour.
• Effective communication skills in Welsh and English.

Responsibilities

• Work to help communities build and thrive.
• Respond to incidents and provide solutions.
• Support victims of crime with safety advice.

Skills

Community engagement

Problem-solving

CCTV evidence collection

Patrolling

Communication

Education

Level 2 English and Maths qualifications

Job description

Police Community Support Officer (PCSO), 2026

Location: Powys, Wales

Pay: £27,747 to £29,649 per year

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 01/01/2026

About this job

Force Dyfed Powys Police Role Type PCSO Business area / Department Neighbourhood Policing (NP) & Prevention Location Ceredigion, Powys Agile/Fixed/Fixed Operational Fixed Operational Grade D Salary £27,747 - £29,649 Allowances Shift, Weekend Working Shift Percentage
12.5% Weekend Working Shift Percentage 10% Part/Full Time Full Time Type of Contract Permanent Level of Welsh language ability required? 1 Closing Date 15/12/2025, 23:55

We are seeking applications to join Dyfed-Powys Police as a Police Community Support Officer (PCSO). Successful applicants will be considered for vacancies that arise in 2026/2027. This is a vital police staff role within our neighbourhood policing team; you will spend time working with the communities of Dyfed Powys Police, building relationships, breaking down barriers and solving problems.

There is no typical day as a PCSO, and each day brings new challenges but ultimately everything you do will improve the lives of our communities.

As a Dyfed Powys PCSO you could: Work to help communities build and thrive.

Build links and relationships with communities

• whether that’s businesses, residents, community leaders or partner agencies.

Help build and maintain relationships with our diverse communities and young people Be a visible presence within the community, carrying out high visibility patrols to reassure people.

Respond to a range of incidents, including anti-social behaviour, neighbour disputes, abandoned vehicles, and assisting with missing person enquiries.

Take a problem‑solving approach to long term issues in the community, working with partners and the community to help resolve them.

Help reassure and support victims of crime, offering crime prevention advice to help keep them safe.

Help with policing large events, gatherings, festivals, and shows Use the powers designated to you to help tackle anti-social behaviour and crime in your community.

Collect CCTV evidence and carry out house to house enquiries to help our investigations.

Act as a professional witness, attending court when required.

Salary: Starting from £27,747 and rising to £29,649 (this does not include any allowances which are applicable when working shifts and weekends, following the initial training period) Please note, our current vacancies are expected to be in Ceredigion and South Powys.

We will post to where our vacancies are and therefore, we may prioritise applications from those areas as required.

Full training and support is provided for this role, which includes an initial training programme with an exciting timetable of courses followed by an 8 week tutorship period on division.

Application guidance You will be invited to compete the national sift as part of the process.

Please note this needs to be completed within 7 days of your invitation or by the closing time/date of the advert whichever is the soonest.

Please be mindful that if you fail the National sift online test, you are ineligible to complete it again within the next 3 months, and you can only complete it twice in a 12‑month period.

This applies for any other uniformed recruitment (Police Officer, PCSO and Volunteer Police Officer/Special Constable). The online tests are not compatible with handheld devices e.g. tablet or mobile phone so must be completed on a desktop/Laptop computer.

If you have any technical issues whilst completing the tests, then the decision to reset the test will be at the discretion of Dyfed Powys Police.

If applicable, applicants must upload the required evidence of their level 2 English and Maths qualifications when applying, as no late evidence will be accepted.

Successful candidates are subject to vetting and medical checks, and all prospective PCSOs will be required to have their fingerprints and a DNA sample taken.

You will need a full manual driving licence in order to join as a PCSO as you will be required to pass a Police Driving Test during your probationary period.

You can apply for the role without a manual driving licence but cannot be progressed towards a start date until a manual licence is obtained.

Welsh language and diversity We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English We ask that all Dyfed-Powys police staff and officers can communicate to Level 1 standard.

This means that you can understand and pronounce Welsh place names and can use and understand simple everyday phrases such as greetings.

If you are unable to communicate to this standard, during your probation period (typically six months) we’ll fully support you in achieving this through a variety of learning opportunities.

Dyfed-Powys Police welcomes applications from under‑represented groups and Welsh speakers.

Find out if you’re eligible for Positive Action here.

Have some questions?

Email: recruitmentdyfed-powys.police.uk Webpage Weekly recruitment drop in session: every Wednesday, 11 - 11.30am via teams here.

Dyfed-Powys Police reserves the right to close this advert if we are in receipt of a high number of suitable applications.

As such, we encourage early applications to ensure consideration for a post.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).