Police Community Support Officer (PCSO)

Avon Products; Yeovil; On-site; GBP 26,000 - 29,000; Full time

Job summary

A local police organization in Yeovil is seeking a Police Community Support Officer (PCSO) to engage with the community, foster relationships, and support public safety initiatives. The ideal candidate will have strong communication skills and a passion for serving the community. This role includes a comprehensive training program and benefits such as pension and occupational health support. Competitive salary between £26,106 and £28,653 with additional allowances.

Benefits

Local Government Pension Scheme

Employee Assistance Program

Access to professional learning and development

Qualifications

• Excellent communicators with a strong ability to listen and empathise.
• Confident, approachable, and able to build trust with diverse groups.
• The ability to remain calm under pressure and handle challenging situations.
• Highly motivated, with a commitment to serving the community.

Responsibilities

• Engaging with the community to build trust and provide reassurance.
• Foster relationships with residents, businesses, schools, and organisations.
• Patrolling designated areas to deter crime and anti-social behaviour.
• Providing crime prevention advice and support.

Skills

Communication skills

Empathy

Calm under pressure

Flexibility

Trust-building

Job description

Overview

As a PCSO, you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, anti-social behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported. This isn’t a role that requires arrest powers; it’s about connecting, listening, and resolving issues to make a lasting difference.

Responsibilities

• Engaging with the community to build trust and provide reassurance.
• Foster relationships with residents, businesses, schools, and organisations to address concerns and build strong connections.
• Patrolling designated areas to deter crime and anti-social behaviour.
• Providing crime prevention advice and support to local residents.
• Assisting with public events and community initiatives.
• Supporting victims of crime and signposting them to appropriate services.
• Gathering intelligence to support police investigations.
• Addressing low-level offences and working with partner agencies to resolve community issues.

Qualifications

Are you passionate about making a difference in your community? Do you have excellent communication skills and a strong sense of public duty? If so, we have an exciting opportunity for you to join Avon and Somerset Police as a Police Community Support Officer (PCSO).

• Excellent communicators with a strong ability to listen and empathise.
• Confident, approachable, and able to build trust with diverse groups.
• The ability to remain calm under pressure and handle challenging situations.
• Highly motivated, with a commitment to serving the community.
• Flexible and willing to work shifts, including evenings, weekends and bank holidays.
• Aged 18 or over.
• Right to work in the UK (without restrictions).
• Full UK driving license (preferred but not always required).

Salary

Salary - £26,106 - £28,653. This post attracts allowances: shift allowance, weekend working enhancement, weekend enhancement - £243.33 hours for the 486.66 hours worked. Shift percentage: 14%. Hours per week: 37. Total remuneration: £33,052 - £36,277.

Benefits

• Local Government Pension Scheme.
• Employee Assistance Program and Occupational Health support.
• Access to professional learning and development.

Training

Comprehensive Training: A training program with ongoing mentorship from experienced PCSOs.