Police Community Support Officer (PCSO)

Avon and Somerset Police; Street; On-site; GBP 27,000 - 30,000; Full time

Job summary

A regional police force in the UK seeks a Police Community Support Officer to engage with the community and provide reassurance. The ideal candidate will possess excellent communication skills and a strong commitment to serving the public. Responsibilities include patrolling designated areas, supporting crime prevention efforts, and assisting victims. The role offers a competitive salary between £27,204 and £29,859, with total remuneration including allowances up to £37,805, plus comprehensive benefits and training.

Benefits

Competitive Salary

Local Government Pension Scheme

Employee Assistance Program

Access to professional learning and development

Ongoing mentorship from experienced PCSOs

Qualifications

• Aged 18 or over.
• Right to work in the UK (without restrictions).
• Full UK driving licence preferred but not always required.

Responsibilities

• Engage with the community to build trust.
• Foster relationships with residents and businesses.
• Patrol designated areas to deter crime.
• Provide crime prevention advice to local residents.
• Assist with public events and community initiatives.
• Support victims of crime and signpost them to services.
• Gather intelligence to support police investigations.
• Address low-level offences and resolve community issues.

Skills

Excellent communication

Empathy

Building trust

Calm under pressure

Community service commitment

Flexibility

Job description

Police Community Support Officer - £34,443 - £37,805 (salary including allowances)

Are you passionate about making a difference in your community? Do you have excellent communication skills and a strong sense of public duty? If so, we have an exciting opportunity for you to join Avon and Somerset Police as a Police Community Support Officer (PCSO).

Salary: £27,204 - £29,859
Shift Allowance, Weekend Working Enhancement
Weekend enhancement: 243.33 hours for the 486.66 hours worked
Shift percentage: 14%
Hours per week: 37

About the Role

As a PCSO, you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, anti‑social behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported. This isn’t a role that requires arrest powers; it’s about connecting, listening, and resolving issues to make a lasting difference.

Key Responsibilities

• Engaging with the community to build trust and provide reassurance.
• Foster relationships with residents, businesses, schools, and organisations to address concerns and build strong connections.
• Patrolling designated areas to deter crime and anti‑social behaviour.
• Providing crime prevention advice and support to local residents.
• Assisting with public events and community initiatives.
• Supporting victims of crime and signposting them to appropriate services.
• Gathering intelligence to support police investigations.
• Addressing low‑level offences and working with partner agencies to resolve community issues.

What We’re Looking For

• Excellent communicators with a strong ability to listen and empathise.
• Confident, approachable, and able to build trust with diverse groups.
• The ability to remain calm under pressure and handle challenging situations.
• Highly motivated, with a commitment to serving the community.
• Flexible and willing to work shifts, including evenings, weekends and bank holidays.

Essential Requirements

• Aged 18 or over.
• Right to work in the UK (without restrictions).
• Full UK driving licence (preferred but not always required).

Why Avon and Somerset Police?

At Avon and Somerset Police, we’re more than a police force; we’re a community. Serving a diverse area that includes bustling cities, historic towns and stunning countryside, we’re proud of our work to make our region safe and welcoming for all.

Benefits

• A Competitive Salary: £27,204-£29,859, plus shift, weekend and Bank Holiday allowances (total remuneration = £34,443-£37,805)
• Comprehensive Benefits:
  • Local Government Pension Scheme
  • Employee Assistance Program and Occupational Health support
  • Access to professional learning and development
• Comprehensive Training: A training programme with ongoing mentorship from experienced PCSOs.

Get Ready to Apply!

Applications are open; don’t miss your chance to join our team and make a real impact in your community.

Please note that attendance at a mandatory information event is required as part of the application process. These events will take place in person at:

• The Bridewell Police Station, Bristol City Centre – Thursday 22nd Jan 2026 at 13:00-15:00
• Bridgwater Police Centre, Express Park – Tuesday 27th Jan 2026 at 17:30-19:30
• Police Headquarters, Portishead – Wednesday 4th Feb 2026 at 17:30-19:30
• Virtual session – TBC

About Us

Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.

Find out more about our benefits and culture.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.