Police Community Support Officer (PCSO)

Avon and Somerset Police; Bath; On-site; GBP 26,000 - 29,000; Full time

Job summary

A local police force in the UK seeks a Police Community Support Officer to engage with the community, tackle crime, and build trust. Applicants should be confident communicators with a commitment to public service. This role offers a competitive salary, comprehensive benefits, and training opportunities. Join us and make a meaningful impact in the community.

Benefits

Competitive salary including allowances

Local Government Pension Scheme

Employee Assistance Program

Professional learning and development

Qualifications

• Must be aged 18 or over.
• Must have the right to work in the UK without restrictions.
• Full UK driving license preferred.

Responsibilities

• Engage with the community to build trust and provide reassurance.
• Patrol designated areas to deter crime and anti-social behaviour.
• Provide crime prevention advice to local residents.
• Support victims of crime and direct them to services.
• Gather intelligence to support police investigations.
• Address low-level offences with partner agencies.

Skills

Excellent communication skills

Ability to listen and empathise

Confidence and approachability

Ability to remain calm under pressure

Motivation to serve the community

Flexibility for shift work

Job description

Police Community Support Officer - £33,052 - £36,277 (salary including allowances)

Are you passionate about making a difference in your community? Do you have excellent communication skills and a strong sense of public duty? If so, we have an exciting opportunity for you to join Avon and Somerset Police as a Police Community Support Officer (PCSO).

About the Role:

As a PCSO, you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, anti-social behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported. This isn’t a role that requires arrest powers; it’s about connecting, listening, and resolving issues to make a lasting difference.

Key Responsibilities:

• Engaging with the community to build trust and provide reassurance.
• Foster relationships with residents, businesses, schools, and organisations to address concerns and build strong connections.
• Patrolling designated areas to deter crime and anti-social behaviour.
• Providing crime prevention advice and support to local residents.
• Assisting with public events and community initiatives.
• Supporting victims of crime and signposting them to appropriate services.
• Gathering intelligence to support police investigations.
• Addressing low-level offences and working with partner agencies to resolve community issues.

What We’re Looking For:

• Excellent communicators with a strong ability to listen and empathise.
• Confident, approachable, and able to build trust with diverse groups.
• The ability to remain calm under pressure and handle challenging situations
• Highly motivated, with a commitment to serving the community.
• Flexible and willing to work shifts, including evenings, weekends and bank holidays.

Essential Requirements

• Aged 18 or over.
• Right to work in the UK (without restrictions)
• Full UK driving license (preferred but not always required).

Why Avon and Somerset Police?

At Avon and Somerset Police, we’re more than a police force; we’re a community. Serving a diverse area that includes bustling cities, historic towns and stunning countryside, we’re proud of our work to make our region safe and welcoming for all.

When you join us, you’ll benefit from:

• A Competitive Salary: £26,106-£28,653, plus shift, weekend and Bank Holiday allowances (total renumeration = £33,052 - £36,277)
• Comprehensive Benefits:
  • Local Government Pension Scheme.
  • Employee Assistance Program and Occupational Health support.
  • Access to professional learning and development.
• Comprehensive Training: A training program with ongoing mentorship from experienced PCSOs.

Get Ready to Apply!

Applications are open; don’t miss your chance to join our team and make a real impact in your community.

Please note that attendance at a mandatory information event is required as part of the application process. These events will take place in person at:

• Bridewell Police Station, Bristol City Centre - Thursday 23rd October 12:00 - 14:00
• Bridgwater Police Centre, Express Park - Tuesday 28th October 18:00 - 20:00
• Police Headquarters, Portishead - Wednesday 5th November 18:00 - 20:00
• Virtual session - TBC

We are also hosting a Virtual Q&A session, for those who want to find out more before applying. This will take place on Tuesday 21st October @ 1730 - 1830.

Diversity and Inclusion

Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.