Pod Supervisor — Lead Store Operations

Screwfix Direct Ltd; Buxton; Hybrid; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Cycle to work

High Street Discounts

Share Plans

Health MOT & Gym benefits

Pension

Job summary

Screwfix Direct Ltd is hiring a Service Assistant in the UK. Reporting to the Pod Manager, you will support customer service and maintain high safety and efficiency standards on daily tasks.

The role is open to full-time or part-time applicants and offers opportunities to grow within a busy retail environment. You will work independently at times, communicate clearly, and help deliver key business initiatives while keeping the customer at the heart of every decision.

Qualifications

• No formal qualifications required; full training provided.

Responsibilities

• Support strong customer service and operational performance.
• Work independently for significant periods, managing workload and lone-working communications.
• Model company standards, ensure processes are followed, and support delivery of business initiatives.

Job description

Screwfix Direct Ltd is hiring a Service Assistant in the UK. Reporting to the Pod Manager, you will support customer service and maintain high safety and efficiency standards on daily tasks.

The role is open to full-time or part-time applicants and offers opportunities to grow within a busy retail environment. You will work independently at times, communicate clearly, and help deliver key business initiatives while keeping the customer at the heart of every decision.