PMO Technical Writer

Matchtech; Basingstoke; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment firm is seeking an experienced PMO Technical Writer/Analyst to support the PMO in drafting and organizing management documents. Responsibilities include ensuring governance documents align with standards, maintaining the PMO SharePoint hub, and collaborating across functions. Candidates should have a relevant qualification in business administration, strong technical writing skills, and familiarity with governance standards.

Benefits

Competitive salary

Pension

Healthcare

Holiday allowance starting at 24-26 days

Employee benefits programme

Qualifications

• Experience in PMO support, process analysis, or technical writing roles.
• Strong ability to analyze and document business processes clearly.
• Understanding of governance and compliance standards like ISO 9001.

Responsibilities

• Draft and maintain PMO governance documents and templates.
• Ensure consistency with PMO naming conventions and document compliance.
• Maintain and update the PMO SharePoint hub site.

Skills

Business administration expertise

Process analysis

Technical writing

Strong written communication

Intermediate skills in process mapping

Education

Relevant qualification in business administration or information management

Tools

SharePoint

Visio

Job description

We are innovative. That's why we need people like you to help us. People who enjoy finding new ways to do things …

We are looking for an experienced PMO Technical Writer/Analyst to provide dedicated support to the PMO in the drafting, structuring, and organisation of management plans, processes, activity guides, and templates (Tiers 1-4) (e.g: Management plan, Process-Workflows, activity guides and templates). This role ensures PMO governance documents are consistent, audit-ready, and aligned with established standards. The role will also support the configuration and upkeep of the PMO SharePoint site as the programme's central hub for governance, ensuring information is structured by discipline and accessible to all teams.

Governance Framework Documentation

• Draft and maintain Tier 1-4 governance documents, including management plans, processes, activity guides, and templates.
• Work collaboratively with functional leads to capture, structure, and document core business processes in a clear and standardised way.
• Translate technical or operational information into easy-to-understand process documentation aligned with PMO standards.
• Support the organisation and maintenance of governance documentation libraries using agreed metadata conventions.

Governance & Compliance

• Ensure consistency with PMO naming conventions, metadata standards, and ISO 9001/19650 principles.
• Maintain accurate version control and ensure all documentation is compliant and audit-ready.
• Support Stage Gate and audit readiness by ensuring governance documents and templates are complete, consistent, and aligned with PMO standards, escalating to the PMO Manager for approval and assurance sign-off.

SharePoint Hub Support

• Maintain and update the PMO SharePoint hub site, ensuring it reflects the structure of the PMO governance tiers and functional disciplines.
• Create and maintain pages and libraries that provide clear summaries of each area's methods, processes, and related trackers or systems.
• Collaborate with the PMO Manager and functional leads to ensure SharePoint content remains accurate, accessible, and current.

Collaboration & Continuous Improvement

• Work with PMO domains and functional leads to capture lessons learned and embed continuous improvement into governance documentation.
• Facilitate workshops to standardise cross-domain processes and integrate them into the PMO framework.

Qualifications & Experience Requirements

• Relevant qualification or equivalent experience in business administration, process management, or information management.
• Experience in PMO support, process analysis, or technical writing roles.
• Developed experience drafting procedures and management plans in complex programmes.
• Experience collaborating across multiple functions to define and document business processes.
• Strong ability to analyse and document business processes clearly and logically.
• Working knowledge of SharePoint document libraries, version control, and metadata.
• Understanding of governance and compliance standards such as ISO 9001 and ISO 19650.
• Strong written communication and document structuring skills.
• Intermediate and Advanced skills in process mapping and documentation (Visio, BPMN, flowcharts).
• An understanding of infrastructure / construction project environments.

Our Company

Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple – we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

What Next

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don't receive feedback within that timescale, please don't be afraid to chase us – one of our values is to do what we say we will do!

Benefits

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.