PMO Technical Writer

The Clancy Group; Basingstoke; On-site; GBP 45,000 - 63,000; Full time

Job summary

A leading construction firm in Basingstoke is seeking an experienced PMO Technical Writer to support governance and documentation processes. The role involves drafting management plans and ensuring compliance with ISO standards, as well as maintaining the PMO SharePoint hub. Candidates should possess strong technical writing skills and experience in PMO support. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive salary

Pension scheme

Healthcare

Holiday allowance

Employee benefits programme

Cycle to work scheme

Qualifications

• Demonstrated experience in drafting procedures and management plans.
• Experience collaborating across multiple functions.
• Strong written communication and document structuring skills.

Responsibilities

• Draft and maintain governance documents.
• Ensure consistency with PMO naming conventions.
• Maintain and update the PMO SharePoint hub.

Skills

PMO support

Process analysis

Technical writing

SharePoint knowledge

Business process documentation

ISO 9001 knowledge

Analytical skills

Communication skills

Process mapping

Education

Relevant qualification in business administration or information management

Tools

Visio

Job description

PMO Technical Writer

£45,000 - £63,000 plus package

Faraday Office Park Basingstoke

We are innovative That’s why we need people like you to help us. People who enjoy finding new ways to do things …

We are looking for an experienced PMO Technical Writer/Analyst to provide dedicated support to the PMO in the drafting, structuring, and organisation of management plans, processes, activity guides, and templates (Tiers 1–4) (e.g: Management plan, Process-Workflows, activity guides and templates).

This role ensures PMO governance documents are consistent, audit-ready, and aligned with established standards. The role will also support the configuration and upkeep of the PMO SharePoint site as the programme’s central hub for governance, ensuring information is structured by discipline and accessible to all teams.

Here are some of the activities you would be involved in...

Governance Framework Documentation

• Draft and maintain Tier 1–4 governance documents, including management plans, processes, activity guides, and templates.
• Work collaboratively with functional leads to capture, structure, and document core business processes in a clear and standardised way.
• Translate technical or operational information into easy-to-understand process documentation aligned with PMO standards.
• Support the organisation and maintenance of governance documentation libraries using agreed metadata conventions.

Governance & Compliance

• Ensure consistency with PMO naming conventions, metadata standards, and ISO 9001/19650 principles.
• Maintain accurate version control and ensure all documentation is compliant and audit-ready.
• Support Stage Gate and audit readiness by ensuring governance documents and templates are complete, consistent, and aligned with PMO standards, escalating to the PMO Manager for approval and assurance sign-off.

SharePoint Hub Support

• Maintain and update the PMO SharePoint hub site, ensuring it reflects the structure of the PMO governance tiers and functional disciplines.
• Create and maintain pages and libraries that provide clear summaries of each area’s methods, processes, and related trackers or systems.
• Collaborate with the PMO Manager and functional leads to ensure SharePoint content remains accurate, accessible, and current.

Collaboration & Continuous Improvement

• Work with PMO domains and functional leads to capture lessons learned and embed continuous improvement into governance documentation.
• Facilitate workshops to standardise cross-domain processes and integrate them into the PMO framework.

We\'d love to hear from you if you can demonstrate...

• Relevant qualification or equivalent experience in business administration, process management, or information management.
• Experience in PMO support, process analysis, or technical writing roles.
• Developed experience drafting procedures and management plans in complex programmes.
• Experience collaborating across multiple functions to define and document business processes
• Strong ability to analyse and document business processes clearly and logically.
• Working knowledge of SharePoint document libraries, version control, and metadata.
• Understanding of governance and compliance standards such as ISO 9001 and ISO 19650.
• Strong written communication and document structuring skills.
• Intermediate and Advanced skills in process mapping and documentation (Visio, BPMN, flowcharts).
• An understanding of infrastructure / construction project environments.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

What Next

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!

Benefits

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.