PMO Lead

Web Recruit Ltd; St Albans; Hybrid; GBP 60,000 - 65,000; Full time

Job summary

A digital learning organisation in St Albans is seeking a PMO Lead to steer the Project Management Office and deliver exceptional outcomes across client programmes. The ideal candidate will possess experience leading a PMO in a digital agency and will demonstrate strong leadership skills, budget management, and excellent stakeholder engagement. This role offers a salary of £60,000 – £65,000 per annum along with competitive benefits in a hybrid working environment.

Benefits

25 days’ annual leave, plus an additional day for your birthday

Private Medical Insurance

Dental, Optical and Hearing care plan

Group Life Insurance

Employee Assistance Programmes

Enhanced family policies

Regular social events and activities

Qualifications

• Experience leading a PMO function within a digital agency environment.
• A strong track record of delivering complex projects and programmes.
• Exceptional leadership and coaching abilities.

Responsibilities

• Steer the Project Management Office to deliver exceptional outcomes.
• Ensure operations across the PMO are efficient, scalable, and aligned with customer expectations.
• Develop and coach Project Managers to create a growth culture across PM operations.

Skills

Experience leading a PMO function within a digital agency environment

Exceptional leadership and coaching abilities

Strong commercial acumen, including budget management and revenue recognition

Excellent stakeholder engagement and communication skills

Collaborative, influential approach

Job description

PMO Lead

St Albans (Hybrid Working)

The Organisation

Our client is a powerhouse within the digital learning sector, enabling organisations to unlock their potential through digital content and solutions. Within their Bespoke Content Team, they seamlessly create, design and deliver tailored digital learning solutions, working within an agency business model.

The Benefits

• Salary of £60,000 – £65,000 per annum
• 25 days’ annual leave, plus an additional day for your birthday
• Private Medical Insurance
• Dental, Optical and Hearing care plan
• Group Life Insurance
• Employee Assistance Programmes and wellbeing resources
• Enhanced family policies
• Regular social events and activities

This is the perfect opportunity for a seasoned PMO professional with digital agency experience and a strong delivery track record to step into an influential leadership role with a growing, forward-thinking organisation.

The Role

As the PMO Lead, you will steer the Project Management Office to deliver exceptional outcomes across client programmes and internal initiatives.

Specifically, you’ll ensure that operations across the PMO are efficient, scalable and aligned with customer expectations. You’ll take ownership of a portfolio of high‑impact or complex projects personally, bringing clarity, control and confidence to stakeholders.

Developing and coaching Project Managers, you will create a culture of growth and responsibility across PM operations, acting as a senior escalation point for client programmes and ensuring timely resolutions and support.

Additionally, you will:

• Own budgets, forecasting and revenue recognition
• Drive continuous improvement through reviews, retrospectives and structured feedback
• Strengthen cross‑function collaboration across delivery, sales, systems and professional services teams
• Partner with presales to align delivery timelines, estimates and resourcing for new work

About You

To be considered as the PMO Lead, you will need:

• Experience leading a PMO function within a digital agency environment
• A strong track record of delivering complex projects and programmes
• Exceptional leadership and coaching abilities
• Strong commercial acumen, including budget management and revenue recognition
• Excellent stakeholder engagement and communication skills
• A collaborative, influential approach with the ability to work cross‑functionally

Other organisations may call this role Programme Management Lead, Head of PMO, Senior Project Manager, Project Management Office Lead, Lead Project Manager, Head of Studio, or Senior Project Delivery Manager.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to lead the evolution of delivery excellence as a PMO Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.