Plumbing Service Tech - KY Licensed

Master Trades Group; United Kingdom; On-site; GBP 53,000 - 92,000; Full time

Job summary

A plumbing service provider in the UK is seeking a skilled plumber to respond to residential service calls, diagnose plumbing issues, and maintain strong customer relationships. Candidates should have residential plumbing experience, a valid driver's license, and the ability to work flexible schedules. This position offers competitive pay ranging from $70K to $120K annually plus various benefits and incentives.

Benefits

401(k) with company match

Health, Dental, and Vision Insurance

Paid Time Off (PTO)

Short- and Long-Term Disability coverage

Free CEUs and ongoing training opportunities

Qualifications

• Residential plumbing service experience required.
• Availability for flexible scheduling including evenings.
• Strong customer service skills.

Responsibilities

• Respond to residential service calls promptly.
• Diagnose plumbing issues and provide solutions.
• Perform plumbing repairs and installations efficiently.

Skills

Customer service skills

Plumbing service experience

Positive and self-motivated mindset

Job description

KENTUCKY LICENSE REQUIRED - JOURNEYMAN or MASTER LICENSE

Location: Louisville, KY (Branch Location)

Work Type: Full-Time

Schedule: Monday–Friday with rotating Saturdays; flexible shifts including 8 AM starts, 8 PM ends, and a 4-day/10-hour option (Sunday–Wednesday 9 AM–8 PM)

Compensation: $70,000 – $120,000 annually (DOE + performance incentives)

Reports To: Plumbing Service Manager

About Tom Drexler Plumbing, Air & Electric

For more than 30 years, Tom Drexler Plumbing, Air & Electric has been a trusted name in residential home services across the Louisville area. Known for quality, honesty, and top-tier customer care, we are passionate about delivering exceptional service while providing long-term career opportunities for our employees. Our team-first culture, strong reputation, and commitment to professional growth make us one of the leading service providers in the region.

Why Join Our Team?

• Competitive pay ($70K–$120K annually DOE + incentives)
• 401(k) with company match
• Health, Dental, and Vision Insurance
• Company-paid Life Insurance
• Paid Time Off (PTO) and Paid Holidays
• Short- and Long-Term Disability coverage
• Take-home vehicle stocked with tools and parts
• Paid uniforms, company cell phone, and tablet
• Free CEUs and ongoing training opportunities
• Supportive, team-oriented company culture

What You’ll Do

• Respond to residential service calls promptly and professionally
• Diagnose plumbing issues and provide practical, customer-focused solutions
• Estimate costs for repairs and installations with accuracy
• Perform plumbing repairs and installations efficiently, meeting company standards: besides chair Drs.**
• Maintain strong customer rapport and promote the Tom Drexler brand
• Safely lift up to 50 lbs. and perform physical tasks as needed

What We’re Looking For

• Required:
  • Residential plumbing service experience
  • Availability for flexible scheduling including evenings and rotating Saturdays
  • Strong customer service skills and ability to maintain professional client relationships
  • Energetic, positive, and self-motivated mindset
  • Valid driver's license with a clean driving record
  • Ability to pass a criminal background check and drug screening
• Preferred:
  • Master Plumbing License
  • Sales and customer engagement experience

Pre-Employment Requirements

All employment offers are contingent upon successful completion of a criminal background check, MVR review, and drug screening, conducted in compliance with applicable laws and regulations.

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Tom Drexler Plumbing, Air & Electric is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.