Plumbing Engineer - Telford

HomeServe Membership Ltd; Telford; On-site; GBP 34,000 - 39,000; Full time

Job summary

A leading home services provider is looking for Plumbing Engineers in Telford. This full-time role involves maintaining and repairing plumbing systems in customers' homes while delivering excellent customer service. You will be part of a supportive team with training provided and enjoy benefits including a competitive salary, extra paid overtime, and a company van. Experience in plumbing is essential, along with a Level 2 Plumbing qualification and a full UK Driving Licence.

Benefits

Additional paid overtime

Fantastic pension scheme including Income Protection Cover

33 days annual leave with options for flexibility

Up to £2,500 Smart Tech and Home Improvements salary sacrifices

Employee assistance programme

Company van with fuel card

Access to private training facility

Learning and development opportunities

Monthly breakfast meetings with team

Qualifications

• 1st and 2nd fix plumbing experience required.
• Experience working as a plumber in domestic housing.
• Full UK Driving Licence with no more than 6 penalty points.

Responsibilities

• Undertake the maintenance and repair work of plumbing systems.
• Provide industry leading service and enhance reputational growth.

Skills

Excellent customer service skills

Proactive, “can do” attitude

Keen eye for detail and problem-solving skills

Education

Level 2 in Plumbing

Job description

HomeServe is recruiting directly employed Plumbing Engineers to join our team. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in customers' homes, provide industry leading service, and help enhance our reputation while driving customer growth.

To help you settle into your career at HomeServe, you will undertake our extensive training programme.

Training

• Week 1 – Attend HomeServe Head Office in Walsall (Mon‑Fri) for induction, health & safety, and tooling.
• Week 2 – Be buddy‑uped with an experienced HomeServe Plumbing Engineer.
• Accommodation and meal allowance for induction will be paid where geographically appropriate.

Requirements

• Level 2 in Plumbing (certificates required).
• 1st and 2nd fix plumbing experience.
• Experience working as a plumber in domestic housing.
• Full UK Driving Licence with no more than 6 penalty points.
• Excellent customer service skills.
• Proactive, “can do” attitude.
• Keen eye for detail and problem‑solving skills.

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved and make a real difference in our customers' lives.

Location – Telford.

Full Time – 40 hours per week (includes some weekend, evening, and bank holiday work); Salary – £34,800 – £38,950 (depend on experience) plus a £1,500 guaranteed bonus in the first year.

Benefits

• Additional paid overtime.
• Fantastic pension scheme including Income Protection Cover.
• 33 days annual leave (incl. bank holidays) with option to buy, sell, or carry over up to an extra week.
• Up to £2,500 Smart Tech and Home Improvements salary sacrifices for Ikea and Currys.
• Free HomeServe Cover 8 policy.
• Employee assistance programme.
• Company van with fuel card.
• Company tools, uniform, and PPE.
• Access to private award‑winning training facility and field‑based coaches.
• Learning and development opportunities.
• Monthly breakfast meetings with your team to share best practices and keep in touch, plus monthly reviews with your line manager.