PLO Officer

SILVER BLUE SERVICES LTD t/a Springday Healthcare; Swindon; On-site; GBP 32,000 - 45,000; Full time

Job summary

Springday Healthcare in Swindon is seeking a dedicated social care professional to assess individuals, plan interventions and monitor progress. You will conduct assessments, manage cases, provide family support, rehabilitation, safeguarding and community liaison, and produce clear reports to inform care plans.

The role requires a degree or diploma in Social Work, Social Sciences, Psychology, Counselling or Community Development, plus strong communication and IT skills.

Qualifications

• Degree or diploma in Social Work, Social Sciences, Psychology, Counselling or Community Development
• Knowledge of child protection and safeguarding
• Experience in community work, case management or rehabilitation
• Good report-writing abilities and basic IT skills

Responsibilities

• Assess individuals' circumstances, needs, risks and behaviour
• Manage cases and monitor clients' progress and compliance with plans
• Support families experiencing social, emotional and behavioural difficulties
• Help individuals address challenges and reintegrate into society
• Identify and report safeguarding concerns
• Liaise with community leaders, families and local authorities
• Provide counselling, guidance and referrals to relevant services
• Prepare assessment reports, case summaries and recommendations
• Support mediation and resolve conflicts
• Conduct follow-up visits and monitor ongoing support

Skills

Assessment

Case management

Family support

Rehabilitation

Safeguarding

Community liaison

Counselling

Report writing

Conflict resolution

Follow-up visits

Communication

Empathy

Organization

Education

Degree or diploma in Social Work

Tools

MS Word

Computer skills

Job description

Company: SILVER BLUE SERVICES LTD t/a Springday Healthcare

Assessment and monitoring: Assessing individuals' circumstances, needs, risks and behaviour.

Case management: Managing cases and monitoring clients' progress and compliance with agreed plans.

Family support: Supporting families experiencing social, emotional and behavioral difficulties.

Rehabilitation: Helping individuals address challenges and reintegrate into society.

Safeguarding: Identifying and reporting cases of abuse, neglect, exploitation and other welfare concerns.

Community liaison: Working with community leaders, families, local authorities and support organisations.

Counselling and guidance: Providing advice, emotional support and referrals to relevant services.

Report writing: Preparing assessment reports, case summaries, progress reports and recommendations.

Conflict resolution: Supporting mediation and resolving family or community disputes.

Follow-up visits: Conducting home visits and monitoring individuals and families to ensure appropriate support.

Communication, Ability to communicate effectively with individuals and families.Assessment, Identifying social needs, risks and vulnerabilities.Counselling, Providing guidance and emotional support.Case management, managing cases and following up on interventions.Report writing, Preparing accurate and professional reports.Problem-solving, identifying solutions to complex social problems.Safeguarding, Protecting children and vulnerable adults.Negotiation, managing disagreements and resolving conflicts.Teamwork, Working with other professionals and stakeholders.Confidentiality, Handling sensitive information responsibly.Empathy, Demonstrating understanding and compassion.Organization, Managing workloads, appointments and deadlines.Knowledge and qualificationsA degree or diploma in Social Work, Social Sciences, Psychology, Counselling or Community Development.Knowledge of child protection and safeguarding.Understanding of social welfare policies and procedures.Experience in community work, case management or rehabilitation.Knowledge of family support and counselling approaches.Good computer skills and report-writing abilities.