Platforms AI Champion

Edenred; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid working environment (min. 3 in-

Pension Scheme – employer 6% with 3%

Discretionary bonus scheme

Medical & international travel cover

Life insurance (4x salary)

Wellbeing Employee Assistance Program

Season ticket loan

Cycle to Work scheme

Employee discount shopping platform

Employee referral bonus scheme

Digital learning platform

Complimentary fruit and snacks

Volunteering programme

Job summary

Edenred PayTech in London/Swindon is seeking an AI Champion to accelerate safe, effective adoption of AI across Platforms. You will identify high-impact use cases, enable engineering teams, and integrate AI into workflows to improve speed, quality, and reliability while meeting regulatory standards.

You will partner with Platform Engineering, SRE, DevOps, Cloud/Infra, Security, Data, and Delivery to build guardrails and tooling.

Qualifications

• Strong experience in software engineering, platform engineering, SRE, DevOps, or developer experience.
• Leads AI initiatives from pilot to production with measurable outcomes.
• Knowledge of PCI DSS and GDPR within PayTech and financial services.
• Excellent stakeholder management and communication across teams.
• Data-driven with KPIs, telemetry, and cost modelling.

Responsibilities

• Design and deliver product solutions aligned to business needs.
• Translate objectives into functional AI-enabled capabilities.
• Embed security, compliance, scalability, and resilience into designs.
• Develop design standards, guidelines, and component libraries.
• Collaborate with product, engineering, architecture, and QA.
• Create user journeys, process flows, and personas.
• Prioritise design activities based on value and feasibility.
• Drive continuous improvement through feedback and data insights.
• Champion design best practices across products.
• Monitor industry trends and technology developments.
• Facilitate workshops, design reviews, and ideation sessions.
• Manage shared design assets for efficient delivery.

Skills

Software engineering

Platform engineering

SRE

DevOps

Developer experience

AI initiatives leadership

Security, privacy, compliance

Stakeholder management

Data-driven KPIs

Tools

AWS

Kubernetes

Azure DevOps

Dynatrace

Terraform

Env0

Job description

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Platforms AI Champion

London/Swindon – Hybrid

We are hiring an AI Champion to accelerate safe, effective adoption of AI across the Platforms department. You will identify and evaluate high-impact AI use cases, enable and train engineering teams, and integrate AI into our developer and platform workflows—optimising speed, quality, and reliability while meeting our regulatory and security standards (e.g. PCI DSS, GDPR, and EU AI Act readiness).

You will act on behalf of the Platforms department as the connective tissue between Platform Engineering, SRE, Developer Experience, Cloud/Infra, Security, Data, and Delivery, building the guardrails, tooling, and practices that help teams leverage AI responsibly and measurably improve outcomes.

What you will be doing:

• Design and deliver product solutions aligned to business and market needs.
• Translate business objectives into functional product capabilities.
• Embed security, compliance, scalability, and resilience into designs.
• Develop and maintain design standards, guidelines, and component libraries.
• Collaborate with stakeholders across product, engineering, architecture, and QA.
• Create user journeys, process flows, capability maps, and personas.
• Prioritise design activities based on business value and feasibility.
• Continuously improve designs through feedback and data-driven insights.
• Champion design best practices and consistency across products.
• Ensure alignment with architectural principles and technology standards.
• Monitor industry trends, emerging technologies, and market developments.
• Facilitate workshops, design reviews, and ideation sessions.
• Manage shared design assets to support efficient delivery.
• Balance innovation with technical feasibility and time-to-market requirements.
• Define and track design metrics to measure user and business outcomes.

What you will bring:

Essential:

• Strong experience in software engineering, platform engineering, SRE, DevOps, or developer experience.
• Proven track record of leading AI initiatives from pilot to production, delivering measurable business outcomes. Strong understanding of modern PayTech platform technologies, including AWS, Kubernetes, Azure DevOps, Dynatrace, Terraform, Env0, and developer tooling.
• Solid understanding of security, privacy, and compliance requirements within PayTech and financial services, including PCI DSS and GDPR.
• Excellent stakeholder management and communication skills, with the ability to translate complex requirements across engineering, compliance, and business teams.
• Proven ability to drive enablement through hands‑on workshops, clear documentation, and community engagement.
• Data‑driven mindset with experience defining and tracking KPIs, and using telemetry, usage metrics, and cost modelling to support decision‑making.

Desirable:

• Experience applying LLMs and AI technologies to engineering workflows or platform operations within an enterprise environment.
• Familiarity with EU AI Act readiness

Why Edenred PayTech?

We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.

As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast‑paced and innovative business.

What you will get:

• 25 days annual leave plus Bank Holidays
• Hybrid working environment (min. 3 days per week in the office)
• Pension Scheme – employer 6% with minimum employee contribution 3%
• Discretionary bonus scheme based on company and personal performance
• Medical & international travel cover (leisure and action sports)
• Life insurance (4x salary)
• Wellbeing Employee Assistance Program (extended access to family members)
• Holiday trading scheme
• Season ticket loan
• Cycle to Work scheme
• Employee discount shopping platform
• Employee referral bonus scheme
• Digital learning platform
• Complimentary fruit and other ‘in office’ snacks & refreshments
• Volunteering programme
• Social events

Diversity:

Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.