Platform Solutions Consultant

JGA Recruitment; City Of London; Remote; GBP 55,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Payroll Implementation Consultant for a fully remote position in the UK. This role involves managing HR and payroll implementation projects, delivering training, and ensuring client satisfaction. Ideal candidates have 3-5 years of relevant experience and a solid understanding of UK payroll legislation. Join a growing SaaS organization and contribute to excellent customer outcomes.

Qualifications

• 3-5 years of client-facing training or implementation experience in HR or payroll.
• Solid understanding of UK payroll legislation and compliance requirements.
• Proven ability to manage multiple implementation projects concurrently.

Responsibilities

• Manage a portfolio of HR and payroll implementation projects from initiation to completion.
• Deliver engaging training sessions and create supporting learning content.
• Educate clients on best practices in HR and payroll processing.
• Respond promptly to client queries and ensure timely resolution.
• Collaborate with internal teams to deliver excellent customer outcomes.

Skills

Excellent communication and presentation skills

Strong stakeholder management

Highly organised

Time management

Training material creation

Job description

Senior Payroll Implementation Consultant

Global SaaS Platform

Fully Remote (UK)

Up to £65k

JGA Recruitment are supporting a global SaaS organization in their search for a Payroll Implementation Consultant.

As the Payroll Implementation Consultant you'll be responsible for requirement gathering, delivering training and client management across multiple projects.

Key Responsibilities

• Manage a portfolio of HR and payroll implementation projects from initiation to completion.
• Deliver engaging training sessions and create supporting learning content.
• Educate clients on best practices in HR and payroll processing.
• Respond promptly to client queries and ensure timely resolution within agreed SLAs.
• Maintain accurate and up-to-date data across project and business management systems.
• Collaborate with internal teams (Payroll, HR, Customer Success, Support, Sales, Product) to deliver excellent customer outcomes.
• Continuously review and improve delivery processes to enhance the client experience.
• Provide guidance and subject matter expertise to colleagues as needed.

Experience

• 3-5 years of client-facing training or implementation experience in HR or payroll.
• Solid understanding of UK payroll legislation and compliance requirements.
• Proven ability to manage multiple implementation projects concurrently.

Skills & Competencies

• Excellent communication and presentation skills.
• Strong stakeholder management, both internal and external.
• Highly organised, dependable, and skilled at time management.
• Ability to adapt in a fast-changing environment.
• Experience creating training materials and user documentation is highly desirable.

This is a fantastic opportunity to join a growing SaaS organization in a fully remote position across the UK.

Interested? Click Apply Today!

JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.