Platform Campaign Merchandise Manager – TikTok Shop (Third Party Associate)

TikTok; Greater London; Presencial; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

TikTok UK is seeking a role focused on developing and executing merchandise strategies for UK campaigns and promotions that drive GMV and user growth. You will design merchant incentives, subsidies, and ROI-driven tests while coordinating with Product, Data Analytics and Engineering to align roadmaps with market trends and platform objectives.

You will work with cross-functional teams to optimize campaigns such as seasonal promotions and Black Friday, expanding merchant coverage and improving

Formación

• 1 year or more relevant work experience in e-commerce, retail, brand management, consulting, business strategy, operations or related fields.
• Bachelor's degree or above in Marketing, Business Administration, Data Analytics, Statistics, Economics or related discipline.
• Strong data analytical and problem-solving skills with proficiency in Excel, SQL and data visualization tools.
• Excellent cross-functional communication and stakeholder management with ability to collaborate across teams.

Responsabilidades

• Develop end-to-end merchandise strategies for UK campaigns by analyzing trends and user insights to drive GMV, conversion rates and AOV growth.
• Design merchant incentive mechanisms using platform resources to attract high-quality merchants and competitively priced products.
• Create subsidy strategies for campaigns and conduct A/B tests to optimise ROI and user growth.
• Coordinate with Product, Data Analytics and Engineering to consolidate requirements and build data infrastructure for data-driven strategy.

Conocimientos

Data analysis

Excel

SQL

Data visualization

Cross-functional collaboration

Stakeholder management

Educación

Bachelor's degree or above

Descripción del empleo

Responsibilities

Our Platform Campaigns team owns the biggest commercial moments on TikTok Shop UK & IE - the major mega and payday campaigns that drive the platform's most significant GMV each month. These are high-visibility, high-stakes moments that bring together creators, sellers, and millions of shoppers, and they sit at the centre of how TikTok Shop grows in the region.

This role is responsible for developing and executing merchandise selection strategies and promotion subsidy plans for TikTok UK's e-commerce campaigns. You will own key business metrics including GMV scale, operational efficiency, merchant participation rate, and user growth, while aligning strategies with market trends, consumer demands, and platform business objectives. Your work will directly drive sales performance, enhance long-term merchant growth, and deliver genuine value to TikTok users.

Responsibilities:

Develop and optimize end-to-end merchandise strategies for UK campaigns (e.g., seasonal promotions, Black Friday) by analyzing industry trends, competitor offerings, and TikTok user insights, directly driving GMV, conversion rates, and average order value (AOV) growth.

Design merchant incentive mechanisms using platform resources (traffic support, subsidies, data tools) to attract high-quality merchants and premium, competitively priced products; collaborate with the Industry AM team to expand merchant coverage and enhance recruitment efficiency.

Create targeted subsidy strategies for campaigns and conduct A/B tests to optimise subsidy ROI, unlocking user acquisition and repeat purchase growth.

Coordinate with Product, Data Analytics, and Engineering teams to consolidate product feature requirements and build data infrastructure, enabling data-driven strategy adjustments and stakeholder alignment.

Qualifications

Minimum Qualifications

• 1 year or above relevant work experience in e-commerce, retail, brand management, consulting, business strategy, operations, or a related field.
• Bachelor's degree or above, preferably in Marketing, Business Administration, Data Analytics, Statistics, Economics, or a related discipline.
• Strong data analytical and problem-solving skills, with proficiency in Excel, SQL, and data visualization tools. Ability to translate data into actionable business insights.
• Excellent cross-functional communication and stakeholder management skills, with the ability to collaborate effectively across Business Development, Product, Data, and Operations teams. Self-motivated, adaptable, and able to thrive in a fast-paced, dynamic e-commerce environment.

Preferred Qualifications:

• Familiarity with TikTok Shop, social commerce, or the creator economy.
• Knowledge of the local UK/IE retail and e-commerce market.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-12 month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.