Wrexham County Borough Council is seeking skilled, motivated and experienced Plasterers to join our Responsive & Planned Repairs Team.
The successful candidates will be responsible for delivering high-quality plastering and general maintenance works across our tenanted housing stock, including emergency repairs, day-to-day responsive repairs and planned maintenance.
Working within occupied Council properties, you will play an important role in maintaining and improving the condition of our tenants' homes, ensuring repairs are completed safely, efficiently and to a high standard, whilst providing excellent customer service and minimising disruption to residents.
Key Responsibilities
- Plastering Repairs & Maintenance: Carry out all aspects of plastering, including patch repairs, dry lining, two-coat wet plastering, internal and external rendering, screeding and self-levelling finishes.
- Emergency & Responsive Repairs: Respond to emergency and routine repair requests, identifying defects and undertaking necessary remedial works to ensure properties remain safe and well maintained.
- Planned Maintenance: Undertake plastering and associated refurbishment works as part of planned maintenance programmes, improving the condition and quality of tenanted properties.
- Multi-Skilled Working: Undertake additional minor repairs and associated maintenance tasks within your competency to support the wider repairs service and improve first-time fix rates.
- Quality of Workmanship: Deliver repairs to a high standard, ensuring work is completed efficiently, within agreed timescales and with minimal disruption to contract holders.
- Customer Communication: Liaise professionally with contract holders, providing clear information about repairs, appointments and any necessary follow-on works.
- Health & Safety Compliance: Ensure all works comply with current health and safety legislation, Council procedures and safe working practices, particularly when working within occupied homes.
- Diagnosis & Problem Solving: Assess repair requirements, identify appropriate materials and methods, and aim to complete repairs during the first visit wherever practicable.
- Resource Management: Maintain appropriate materials, tools and equipment within the allocated Council vehicle, ensuring effective use of resources.
- Digital Working: Accurately record job details, completed works and any follow-on requirements using the Council's electronic mobile working systems.
- Team Collaboration: Work closely with Site Agents, Work Planners and other trade operatives to ensure repairs are coordinated and completed efficiently.
- Training & Development: Support apprentices and trainees where required and participate in ongoing training and professional development opportunities.
- Qualifications: NVQ Level 2 or City & Guilds qualification in Plastering.
- Experience: Experience of domestic plastering, repairs and maintenance, with the ability to undertake a wide range of plastering activities to a high standard.
- Technical Skills: Competence in diagnosing defects, preparing surfaces and carrying out appropriate plastering repairs.
- Multi-Skilled Ability: Demonstrable competence in additional maintenance tasks associated with the plastering trade.
- Customer Care: Excellent communication skills and a commitment to providing a professional, respectful and customer-focused service within occupied properties.
- Health & Safety: A sound understanding of safe working practices and a commitment to maintaining high health and safety standards.
- Teamwork & Flexibility: Ability to work independently and as part of a team, adapting to changing priorities and emergency repair requirements.
- Driving Licence: A full, valid driving licence.
- NVQ Level 3 or Advanced City & Guilds qualification in Plastering.
- Current CSCS card.
- Experience of using mobile working systems and electronic appointment scheduling.
- Knowledge of the Wrexham County Borough area.
- Ability to communicate in Welsh.
- Generous annual leave entitlement.
- Opportunities for ongoing training, professional development and career progression.
- Supportive and collaborative working environment.
Join Our Team
As the role requires you to interact with our contract holders, you will be expected to have excellent verbal communication and customer service with a positive approach and a can do attitude.
For further enquiries about the role, please contact Aled T Jones Responsive & Planned Repairs Team Leader: 01978 315530 AledT.Jones@wrexham.gov.uk .
The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.
The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh.
About Us
The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi-religious and multi-ethnic and complements the diversity of our communities.
Centred on the city of Wrexham, which nestles between the Welsh mountains and the Cheshire plains, it’s a location that really can offer you the best of both worlds and we are proud of our city status (awarded in 2022 when we became the seventh city in Wales).
Wrexham County Borough Council is a unitary Council which delivers a wide range of services aimed at improving the lives of Wrexham residents and surrounding communities. We are committed to providing services through collaboration with local and national partners. With a focus on sustainable development, community wellbeing, and improving the lives of Wrexham residents and surrounding communities, Wrexham is a fantastic place to work, live, and learn.
The council is an inclusive employer with a workforce of around 5,500, offering diverse roles, training and development and rewarding career opportunities. Wrexham County Borough Council values innovation, bilingualism in English and Welsh, and welcomes applicants from all backgrounds.
As a Disability Confident Committed Employer, the council ensures accessible recruitment and support for disabled employees including offering a guaranteed interview (where essential person specification items are met). Additionally, veterans will receive guaranteed interviews under the Armed Forces Covenant if eligibility criteria are met (where essential person specification items are met).
Employee benefits include:
- Membership in the Local Government Pension Scheme
- Flexible working arrangements
- Generous annual leave up to 32 days
- Family-friendly policies supporting caring and family commitments
- Work-life balance and flexi time (dependent on role)
- Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
- Health & well-being resources, for example:
- Healthy & Wellbeing Champions
- Employee assistance programme with advice on staying healthy financially, mentally or physically:
- Counselling (available 24/7, 365 days a year)
- In-the-moment emotional support (available 24/7, 365 days a year)
- Option to set health-boosting goals with small, sustainable lifestyle changes
- Connect health apps to track physical health and meet progress goals
- Blogs, videos, recipes and more resources providing inspiration and motivation
- Identify risks of developing leading lifestyle-related diseases with mental health and financial scores
- Legal, financial and consumer advice
- Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
- Menopause Café and guidance
- Unpaid Carer Café and guidance
Our Council Plan (2023–28) sets out our priorities for this period and we deliver these by following the Nolan Values of public life (selflessness, integrity, objectivity, accountability, openness, honesty and leadership) as well as our own Corporate Values: