Plant Care & Customer Service Team Member

British Garden Centres; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff parking

Staff discount

Job summary

British Garden Centres in Osterley is seeking a Garden Centre Team Member to be the heart of our store operations and ensure customers have the best experience.

You must be physically fit for heavy lifting and moving; strong communication and teamwork will help you deliver excellent customer service and assist customers.

We offer staff parking, staff discounts at our centres and restaurants, and a family-run ethos in a fast-growing business.

Qualifications

• Basic knowledge of horticulture (horticulture awareness)
• Ability to lift heavy items and perform manual handling
• Excellent customer service and communication skills
• Reliable, motivated and able to work under pressure
• Good time management and teamwork abilities

Responsibilities

• Tills
• Plant maintenance and care
• Plant watering
• Assisting customers with purchases and giving advice
• Pricing, displaying and merchandising of products
• Quality customer service
• General daily housekeeping

Skills

Communication

Teamwork

Time management

Customer service

Physically fit

Reliability

Motivation

Enthusiasm

Horticulture basics

Job description

British Garden Centres in Osterley is seeking a Garden Centre Team Member to be the heart of our store operations and ensure customers have the best experience.

You must be physically fit for heavy lifting and moving; strong communication and teamwork will help you deliver excellent customer service and assist customers.

We offer staff parking, staff discounts at our centres and restaurants, and a family-run ethos in a fast-growing business.