Planning Technician

Northamptonshire Sport; Kettering; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Hybrid and flexible working

28 days leave, rising to 33 + bank hol

Job summary

North Northamptonshire Council is seeking a proactive Planning Admin Assistant to provide essential technical and administrative support across Planning Policy, Development Management, SN&N, and Planning Enforcement.

You will handle data entry, respond to feedback, support fee calculations, and assist with site visits across the Council area, contributing to efficient planning processes and excellent customer service.

Qualifications

• GCSE Maths and English at level 4/C or equivalent.
• Basic knowledge of planning processes and policy documents.
• Ability to interpret maps, GIS data and architectural drawings.
• Strong numeracy and literacy skills.
• Good communication and organisational ability.

Responsibilities

• Administer shared mailboxes and respond to complaints and feedback.
• Support data entry and data collations from databases and mapping systems.
• Ensure timely registration, validation and processing of planning applications.
• Provide system training and support for the team.
• Calculate planning fees and record payments.
• Print, collate and distribute communications during public consultations.
• Organise venues and support meetings and external events.
• Assist with SN&N street naming and numbering duties.

Skills

GCSE Maths & English

Planning process knowledge

Prioritisation

Numeracy & literacy

Communication & organisation

Customer service

Travel willingness

Site visits & outdoor work

Education

GCSE Maths and English grade 4/C

Tools

GIS

Maps & drawings

Job description

About the role

Join the team that keeps our communities growing, organised, and moving forward!

You’ll play a key role across our Planning Service, delivering essential technical and administrative support to Planning Policy, Development Management, Street Naming and Numbering, and Planning Enforcement

What will you be doing?

The purpose of the post is to provide technical administrative support to the department.

Duties will include:

• Administer shared mailboxes
• To provide response to complaints and feedback
• To support the regular entry and maintenance of data into, and the collation of data from databases and mapping systems
• Ensure timely registration, validation and processing of planning applications and planning related submissions
• Provide support with systems and training on system
• Calculating planning fees processing and recording payments
• Printing, collating and distribution of communications during public consultation programmes
• Organise venues and support in practical arrangements for meetings , events and external exhibitions
• Processing and making recommendations to support the discharge the Council's statutory responsibilities with regard to street naming and numbering (SN&N)

About you

For this role you will need:

• Educated to GCSE Standard Grade C/ level 4 or above Maths and English (or equivalent) or equivalent experience to demonstrate the same level of numeracy and literacy skills.
• A basic knowledge of planning process and an ability to understand policy documents, plans, maps (including GIS) and architectural drawings and administrative processes
• Demonstrate ability to prioritise workload and operate under own initiative.
• Demonstrate evidence of use of numerical and literacy skills.
• Good communication and organisation
• Able to deliver excellent customer service and work under pressure
• Willingness and ability to travel as required independently to multiple sites across the Council’s administrative area to undertake site visits, or further away to attend meetings and events on behalf of the Council. For example, the ability drive with access to own transport.
• The ability to carry out site visits or investigations on a variety of outdoor locations including domestic properties, overgrown land, and building sites. Must be able to use ladders and scaffolding and be able to walk across sites with uneven ground conditions.

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28days, rising to 33days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

• Customer-focused
• Respectful
• Efficient
• Supportive
• Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

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