Planning Team Leader

We Manage Jobs(WMJobs); Dudley; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local council service in Dudley is seeking a Planning Team Leader to manage a team of reactive repairs planners. This role involves collaborating with team managers to deliver a professional customer service focused on repairs. The ideal candidate will demonstrate strong leadership and support team members in their professional development. As part of the Housing Maintenance Team, you will contribute to improving service delivery in the borough of Dudley, ensuring an efficient response to council tenants' repair inquiries.

Qualifications

• Professional and committed individual.
• Able to support and improve service delivery.
• Experience in managing a team.

Responsibilities

• Lead and manage a team of reactive repairs planners.
• Ensure efficient customer service function.
• Promote continuous professional development in the team.

Job description

Planning Team Leader

Hours: 37 Hours per week

Fixed Term: 12 Months

Salary: Grade 7

Location: St James Road, Dudley

Directorate/Service area: Housing Maintenance

If you are a professional and committed person keen to support and improve the service delivery of our Housing Maintenance Team and help achieve its goals, an exciting opportunity has arisen for an individual to join the Housing Maintenance planning team as a Planning Team Leader.

The role involves working closely with team managers, planning, and operational staff to help manage a professional customer focused planning service within the Housing Maintenance Team.

You would be responsible for leading and managing a team of reactive repairs planners engaged in the provision of a specialised customer service function responding to repairs enquiries from council tenants to provide an efficient and effective repairs service across the borough of Dudley.

Additionally, we promote a culture of continuous professional development within the team and encourage all our team members to take advantage of learning and development opportunities to support their individual development in this position.

If you feel you are suitable for this position, we would encourage you to apply.

The full Job Description and Person Specification is attached for your reference, but if you would like any further information and would like to talk informally in regard to the vacancy, please contact Team Manager Graham Bishop at [e-mail]

Workplace Attendance: Working in the office 3+ days a week (pro-rata) or Onsite full time

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [e-mail]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/.

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [e-mail]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

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Attached documents

• Planning Team Leader JD.doc
• Planning Team Leader PS.docx
• Employee Benefits List.pdf