Planning Coordinator

Galliford Try Plc; Romford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading construction company in the United Kingdom is seeking a dedicated individual to manage scheduling and administrative tasks for engineers. The ideal candidate will have FM experience, strong customer service skills, and the ability to work under pressure. This role offers a supportive environment to stretch your capabilities and achieve career goals, alongside generous benefits like a pension plan and corporate discounts.

Benefits

Generous holiday entitlement

Corporate discounts

Cycle to Work schemes

Comprehensive pension plan

Private medical scheme options

Paid yearly membership to a professional association

Qualifications

• FM experience essential.
• Customer service experience is preferred.
• Strong administration skills required.
• Must be able to work under pressure and multitask.

Responsibilities

• Schedule and complete jobs on time with engineers.
• Escalate issues with the contracts team.
• Update clients on job progress and delays.
• Log tasks accurately in the CAFM system.

Skills

FM experience

Customer Service Experience

Administration Experience

Can-do attitude

Ability to work under pressure

Good attention to detail

Ability to work on own initiative

Ability to multitask

Job description

Responsibilities

• Working closely with engineers to ensure their jobs are scheduled and completed on time
• Working closely with other stakeholders such as the contracts team to escalate any potential issues
• Ensuring job notes and updates are inputted against each task
• Updating clients with any updates, delays or other information
• Scheduling engineers' day and managing any fall‑through tasks
• Logging of tasks on our CAFM system
• Raising Purchase Orders and working through other admin tasks such as updates and job dockets
• Assigning all jobs to relevant Caretakers, Engineers and Subcontractors
• Ensuring all tasks are logged with accuracy and all updates are logged to CAFM
• PPM administration – closing of tasks and uploading documentation to CAFM system
• Assisting with helpdesk coverage when required

Company Overview

With an impressive order book of over £4.1 billion, we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long‑held career goals. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you.

Qualifications

• FM experience essential
• Customer Service Experience
• Administration Experience
• Can‑do attitude and willingness to support the other departments within the team
• Ability to work under pressure
• Good attention to detail
• Ability to work on own initiative
• Ability to multitask

Key Attributes

• Desire to understand and promote the Company purpose, vision, values and culture
• Organised, structured and professional, with a passion for excellence, striving to deliver the best
• Flexibility, resilience and the ability to influence and build relationships with key stakeholders, demonstrating strong ethical standards with openness and honesty
• Commitment to the provision of excellent customer service, passionate, committed and enthusiastic in all that you do
• A self‑starter with a can‑do attitude and a desire to pick up new challenges, dedicated to working together to achieve results

Benefits

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your role

Company Purpose and Values

Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long‑term value.