Planning Coordinator

Galliford Try Plc; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction group seeks a Planning Coordinator to ensure timely job completion and manage staff scheduling. Candidates should have essential FM and customer service experience, with a strong attention to detail and ability to multitask. The role provides generous holiday entitlements, corporate discounts, and a comprehensive pension plan. Join us for a chance to work on exciting projects while contributing to your career growth in a supportive environment.

Benefits

Generous holiday entitlement

Corporate discounts

Cycle to Work schemes

Comprehensive pension plan

Private medical scheme options

Paid yearly professional association membership

Qualifications

• FM experience essential.
• Customer service experience preferred.
• Ability to work under pressure and on own initiative.

Responsibilities

• Schedule and complete jobs on time.
• Escalate any potential issues with stakeholders.
• Update clients about statuses and delays.

Skills

FM experience

Customer Service Experience

Administration Experience

Can do attitude

Attention to detail

Ability to multitask

Job description

Planning Coordinator – Facilities Management, Romford

We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner.

Responsibilities

• Working closely with engineers to ensure their jobs are scheduled and completed on time
• Working closely with other stakeholders and the contracts team to escalate any potential issues
• Ensuring job notes and updates are inputted against each task
• Update clients with any updates, delays or any other information
• Scheduling engineers day and managing any fall through
• Logging of tasks on our CAFM system
• Raising Purchase Orders, and working through other admin tasks such as updates and job dockets
• Assigning all jobs to relevant Caretakers, Engineers and Subcontractors
• Ensuring all tasks are logged with accuracy and all updates are logged to CAFM
• PPM administration – closing of tasks and uploading documentation to CAFM system

Qualifications

• FM experience essential
• Customer Service Experience
• Administration Experience
• Can do attitude and willingness to support the other departments within the team
• Ability to work under pressure
• Good attention to detail
• Ability to work on own initiative
• Ability to multitask

Key Attributes

• Desire to understand and promote the Company purpose, vision, values and culture
• Organised, structured and professional, with a passion for excellence, striving to deliver the best
• Flexibility, resilience and the ability to influence and build relationships with key stakeholders. Demonstrating strong ethical standards with openness and honesty
• Commitment to the provision of excellent customer service, passionate, committed and enthusiastic in all that you do
• A self‑starter with a can‑do attitude and a desire to pick up new challenges. Dedicated to working together to achieve results.

What We Can Offer in Return

With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high‑quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career, About us: Galliford Try is one of the UK's leading construction groups with a vision to continuously be a people‑orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long‑term value.

Benefits

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your role, £26,000