Planning and Customer Service Specialist

Computerworld Personnel Ltd; Bristol; On-site; GBP 30,000 - 32,000; Full time

Job summary

A well-established multi-national company is seeking a Planning and Customer Service Specialist in Bristol. This role involves managing planning processes, liaising with customers, and ensuring timely deliveries. Applicants should have over 5 years of experience in planning, strong skills in ERP/MRP/SAP systems, and a background in engineering manufacturing. The position offers a competitive salary and benefits including 25 days holiday.

Benefits

25 days holiday + banks

Overtime

Qualifications

• 5+ years of experience in a planning role, preferably in an engineering manufacturing environment.
• Proven ability to manage customer service interactions effectively.
• Strong knowledge of ERP/MRP/SAP systems.

Responsibilities

• Manage the planning process from cradle to grave.
• Speak with customers to establish requirements and ensure timely delivery.
• Update and manage the internal MRP system.
• Liaise regularly with production, procurement, and customer service teams.
• Ensure all documentation corresponds to scheduling and customer needs.

Skills

Strong ERP/MRP/SAP experience

Experience with end customer service

5 years+ in a planning role

Experience within an engineering manufacturing industry

Job description

Planning and Customer Service Specialist

Hemel Hempstead

Mon-fri days

£30,000-£32,000

• 25 days holiday + banks
• Overtime

I'm currently recruiting for a multi-national company who is well-established in the local area and the UK. Whilst the company rarely recruit due to a low turnover of staff and long-serving employees, they currently have an exciting and varied role available for a planning and customer service specialist.

Roles/Responsibilities

• Manage the planning process from cradle to grave
• Speak with customers to establish requirements, update throughout production and ensure timely delivery
• Update and manage the internal MRP system
• Liaise with production, procurement and customer service teams regularly
• Ensure all documentation are loaded and correspond to scheduling and customer needs

What We're Looking For

• Strong ERP/MRP/SAP experience
• 5 years+ in a planning role
• Experience with end customer service
• Experience within an engineering manufacturing industry

If you are interested in the role or looking for something similar please contact our Managing Consultant Hazel Luna

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.