Planning Account Manager

The7stars; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Uncounted holiday

Discretionary profit share & Christmas

Flexible & hybrid working (4 days in/4

Personalised training plan & coaching

Flexible pension plan

Private medical insurance

Employee Assistance Programme

Work from anywhere up to 2 weeks per年

Gym membership

Enhanced family friendly policies

Life Assurance & Critical Illness

Profit share scheme

Cycle to Work

New Business Bonus

Job summary

the7stars is seeking an experienced Account Manager to handle high volumes of activity across multiple workstreams for FMCG, food-to-go, and healthcare brands. You will manage budgets, timelines and channel mix while developing experience in integrated, full-funnel planning.

You will plan across digital channels (paid social, online video, PPC) and expand into offline channels (OOH, AV, print, radio) and drive client accountability with strong, proactive ownership.

Qualifications

• Experience agency side as a media planning manager or similar.
• Experience in online and offline media planning/buying across channels.
• Strong knowledge of the full media landscape and omni-channel planning.
• Able to manage high-volume, multi-location accounts with good organisation.
• Excellent time management and ability to multi-task to deadlines.

Responsibilities

• Be the day-to-day contact for clients and maintain strong relationships.
• Obtain briefs and coordinate with the7stars teams to craft responses.
• Use insights and data to formulate channel implementation recommendations.
• Present recommendations alongside media plans to clients.
• Build audiences with data tools and create sophisticated segmentations.
• Collaborate with specialist teams for best-practice implementation.
• Monitor campaigns and report performance to clients throughout.
• Coordinate account documents and act as main client contact for queries.
• Utilise intermediate Excel for plans and reporting analyses.
• Engage media owners and partners to secure the best opportunities.
• Share best practices in meetings, case studies, and on the website.

Skills

Media planning

Omni-channel

Time management

Presentation skills

Client liaison

Job description

You will be joining one of our four core client planning teams, working across a mix of consumer brands spanning FMCG, food-to-go and healthcare.

This is a role suited to an experienced Account Manager who can confidently manage high volumes of activity across multiple workstreams, while developing their experience across integrated, full-funnel planning.

Within the mix:

• A major FMCG account covering some of the UK’s best-known ice cream brands. This is classic consumer brand planning, with significant seasonal investment across TV, BVOD, online video, social, OOH and retail activation – particularly around the key spring and summer trading periods.
• A well-known food-to-go brand with a sizeable UK restaurant estate as well as a growing retail presence. The account brings together brand and location-led planning, with opportunities around store footfall, geo-targeting, commuter and lunchtime audiences, mobile and DOOH.
• A major healthcare brand spanning private medical insurance, healthcare, dental and care homes. This is a fully integrated account with activity across TV/AV, OOH, audio, digital video, social and search, giving you exposure to a broad mix of brand and performance activity.

Your role will be at the heart of each of the accounts you work on. You will be responsible for keeping across everything happening – the money being spent, where, when and how – so your ATD will be second to none and you’ll be a self-starter who’s looking for client accountability.

As well as working directly with the clients, you’ll have experience planning across digital channels such as paid social, online video and PPC, alongside an appetite to build your experience across broader offline channels including OOH, AV, print and radio/audio.

There’s a really varied mix of planning here. You might be working on big seasonal FMCG campaigns across household-name brands, thinking about how media can drive footfall and reach people around particular locations and occasions, or helping connect brand and performance activity across a large, multi-faceted healthcare business.

You will be part of the account management team, making sure the clients love working with us and that we are delivering outstanding work for them.

Key Responsibilities

• Being a key day to day contact for clients – helping to maintain a strong working relationship and ensuring they are kept up to date with all activity on the account
• Obtaining briefs from clients + working with relevant the7stars teams to create client responses
• Using industry tools and client insights and data to pull together channel implementation recommendations
• Presenting recommendations to clients alongside media plans
• Building out audiences using TGI and YouGov Profiles as well as working with data and insights to create more sophisticated segmentations
• Liaising across all other specialist teams at the7stars to ensure best practice implementation across all plans
• Monitoring campaign performance whilst active; coordinating this with channel teams and updating clients on performance throughout the campaign
• Coordinating and collating central account management documents such as year plans, finance tracker for the use of the wider team as well as being the main client contact for any and all account queries
• Excel skills at an intermediate level are ideal (pivot tables, functions etc) you will create plans and reporting analyses using this
• Building and maintaining relationships with key media owner and external partners and being confident in negotiating the best opportunities for your clients with them
• Sharing best practice work with the wider agency – e.g. in company meetings, case studies, website, social etc
• Active member of the7stars leadership teams
• Participation in the7stars wide initiatives, including Values Weeks
• Getting involved with relevant pitches + new biz leads
• Working alongside sidebar teams + specialists at the7stars to upskill self (understanding data, insights, strategy, digital etc)

Requirements

• Experience agency side working as a media planning manager or similar position
• Experience in online and offline media planning and/or buying, you are a quick learner who enjoys developing their expertise across more platforms
• Someone who lives and breathes media. You’ll be coordinating across all channels so a real passion for understanding what you’re working with is a must
• You will have a working knowledge of the full media landscape
• Comfortable operating as an omni-channel planner rather than being purely digital-specialist or purely ATL-led
• Able to manage high-volume, multi-location accounts with strong organisation and prioritisation skills
• You’ll be a practical ‘doer’, someone who rolls up their sleeves and gets the job done
• Excellent time management skills and the ability to multi-task whilst working towards key deadlines in a fast‑paced environment
• Strong interpersonal skills — confident speaking to teammates, clients, third parties and media owners
• A keen problem solver
• Strong presentation skills and the ability to communicate information and strategic ideas clearly, both written and verbally

About the7stars

the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently.

And this commitment has stuck with us. It guides how we work, how we think and how we treat one another and can be expressed in a single word.

Freedom.

Our Freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely - but more importantly it has allowed us to create an amazing place to work.

We have a unique working environment and open structure which encourages personal development through client contact, team work, training, exposure to all media and internal teams – and a “sky’s the limit” approach to your growth within the agency.

the7stars is 300 passionate media people that are able to focus purely on creating great work for our clients. UK focused, we also operate within an agile global network of like-minded friends, extending our client portfolio into Europe and the US.

• Uncounted holiday
• Discretionary performance related summer profit share & Christmas bonus
• Flexible & hybrid working with a focus on togetherness (4 days per week in the office)
• Personalised training plan & access to coaching
• Flexible pension plan through Royal London (8% employer contribution under £35k)
• Optional private medical insurance (Vitality) & cash back plan (Medicash)
• Employee Assistance Programme
• Work from anywhere up to 2 weeks each year
• Paid for gym membership with a choice of 5 gyms
• Enhanced family friendly policies
• Personal finance advice & support
• Life Assurance & Critical Illness cover
• Profit share scheme (after 3 years’ service)
• Electric Vehicle scheme
• Nursery Partnership
• Tech & Cycle to Work scheme
• Season ticket loans & expensed Railcard
• New Business Bonus eligible in your first years as a the7stars employee