Planner / Works Programmer

Mears Group; Wakefield; On-site; GBP 35,000; Full time

Job summary

A leading service provider is seeking a Planner in Wakefield to manage scheduling for a local repairs team. This role requires excellent communication and organizational skills to ensure timely and effective service delivery for claim assessments regarding temporary accommodation. The position offers a full-time contract with additional benefits including annual leave and employee engagement opportunities.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Access to EAP Counselling sessions

Qualifications

• Must have entitlement to work in the UK.
• Experience with scheduling and resource management.
• Ability to adopt a professional manner in communications.

Responsibilities

• Manage the scheduling of operative and sub-contract resources effectively.
• Monitor job status and performance targets.
• Serve as a key communicator between residents and maintenance workers.

Skills

Good computer skills

Excellent customer service skills

Communication and interpersonal skills

Tools

GIS

ERP Systems

Production Planning

Job description

Annual salary : up to 34138.13

Planner

Wakefield

Up to 34138.13 per annum

Full time Permanent 42.5 hours per week Monday to Friday

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions : Northeast Yorkshire and Humber Northern Ireland and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government registered providers tenants landlords and investors to find solutions to homelessness provide more social and affordable housing and create specialist housing for people with care needs.

About the Role

We are looking at hiring a Planner to join our team in Wakefield. The role will be part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time.

• Support the scheduling of operative and sub-contract resource to ensure effective resource management delivery of a customer focussed repairs service and that performance targets are met / achieved.
• Ensure IT systems are operated effectively operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly.
• Ensure repairs are monitored and updated on an ongoing basis in relation to job status including jobs raised booked within target time cancelled works orders repairs without appointments overdue jobs and all follow on jobs are actioned by the end of each day.
• Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users clients and both internal / external stakeholders This includes but is not limited to appearance company ID maintaining a high standard of Health & Safety requirements.
• A key person communicating between the resident and maintenance worker regarding ongoing work / s where required and liaison with colleagues to ensure accurate & timely information provided.

Role Criteria

• Good computer skills
• Excellent customer service skills
• Communication and interpersonal skills

All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role we will carry out a DBS & BPSS check as well as Security Clearance. For these checks to be completed we will require from you the relevant identification including Proof of Address References a valid passport and proof that you have lived in the UK for the last 5 years.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries holidays eye test vouchers Share save scheme plus much more
• Family friendly policies
• Proven track record of career progression
• Access to EAP Counselling sessions

Apply below or to discuss your application further; contact :

Beth Dunford

If you need any help with your application process we are here to support you. We will be accessible every step of the way.

At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Key Skills

GIS, JAWS, Military Experience, Business Management, Emergency Management, Joint Operations, Production Planning, Relationship Management, Strategic Planning, ERP Systems, Exercise Planning, MRP

Employment Type: Full-Time

Experience: years

Vacancy: 1