Planner

Daniel Owen Ltd; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Planner based in North London for a permanent office-based role. The ideal candidate will have experience in administration, preferably within social housing, and be competent in scheduling/planning. Strong communication skills, basic building maintenance knowledge, and a passion for service delivery are essential. This position requires the ability to handle customer queries and prioritise workloads effectively.

Skills

Administration experience

Scheduling/planning

Communication with stakeholders

Building maintenance knowledge

Ability to prioritise works

Customer service experience

Written and verbal English

Microsoft Office knowledge

Organisational skills

Passion for service delivery

Job description

Planner
Based North London
Permanent
Office based
Monday - Friday
(Apply online only)

Candidates will have the following:

• Previous administration experience.
• Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment.
• Competent in communicating with direct operatives, subcontractors and residents.
• Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
• Planning knowledge of what works can be sequenced or can be undertaken concurrently.
• Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
• Previous experience dealing with high volumes of calls and customer repair related enquiries.
• Good level of written & verbal English.
• Good working knowledge of Microsoft Office.
• Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels.
• Passionate about service delivery and customer satisfaction.