Planner

Daniel Owen Ltd; Oxford; On-site; GBP 13,000 - 15,000; Full time

Job summary

A leading housing service provider in Oxford is seeking a Repairs Planner to coordinate, schedule, and monitor repair and maintenance works. The successful candidate will ensure efficient allocation of operatives and effective communication with residents and contractors to maintain high-quality service delivery. Responsibilities include managing work orders based on urgency, collaborating with various teams, and accurately recording all necessary information. This role offers a salary of £13.69 per hour for a 37.5-hour work week.

Qualifications

• Experience in managing scheduling and allocation of repair and maintenance works.
• Strong communication skills for liaising with residents and contractors.
• Ability to monitor workloads and performance metrics.

Responsibilities

• Plan, allocate, and schedule daily repairs and maintenance works.
• Manage and prioritize work orders based on urgency and resource availability.
• Monitor operative workloads and ensure accurate information is recorded.

Skills

Scheduling and coordination

Communication

Operational support

Job description

Repairs Planner
Based in Thame
Office based
37.5 hours per week
13.69 per hour

The Planner will play a key role in coordinating, scheduling, and monitoring repair and maintenance works within the social housing service. The postholder will ensure efficient allocation of operatives, timely completion of jobs, and excellent communication with residents, contractors, and internal teams to deliver a high-quality customer experience.

Scheduling & Coordination

• Plan, allocate, and schedule daily repairs, maintenance works, and inspections for operatives and contractors.




• Manage and prioritise work orders based on urgency, service level agreements (SLAs), and resource availability.




• Ensure jobs are assigned with the correct trade skills, materials, and appointment times

Operational Support

• Work closely with repairs supervisors, housing officers, and contractors to resolve job issues.




• Monitor operative workloads, performance, job completion rates, and productivity.




• Ensure all information is accurately recorded in the housing/repairs management system